management strategies

Question 1

staff training

Answer 1

Training refers to the process of teaching staff how to do their job efficiently, boosting their knowledge and skills. It can be completed on the job or off the job.

Question 2

on the job training

Answer 2

occurs when employees need to learn a specific set of skills to perform particular tasks in the workplace.

Question 3

off the job training

Answer 3

The conduct of training away from the workplace is known as off-the-job training. It usually involves sending individuals or groups of employees to a particular specialised training institution.

Question 4

what are the strategies 12

Answer 4

• staff motivation
• staff training
• management styles/skills
• increased investment in technology
• improving quality in production
• cost cutting
• initiating lean product techniques
• redeployment of resources
• innovation
• global sourcing of inputs
• overseas manufacturing
• global outsourcing

Question 5

staff training KPI’s

Answer 5

• percentage of market share
• number of sales
• level of staff turnover
• number of complaints
• number of workplace accidents
• rate of productivity growth

Question 6

staff training business opportunities

Answer 6

improved skills can lead to product quality enhancements, better service, and business reputation boosts, leading to new products being developed and more customers

Question 7

staff motivation

Answer 7

motivation is what drives employees to apply effort over a sustained period of time.
- performance related pay
- career advancement
- investment in training
- support strategies
- sanction strategies

Question 7

performance related pay

Answer 7

where the remuneration of an employee is tied to their performance within the business

Question 8

career advancement

Answer 8

where an employee is given opportunities to develop their skills + take on a new position in the business

Question 9

investment in training

Answer 9

where the business devotes resources to the process of enhancing the knowledge + skills of their employees

Question 10

support strategies

Answer 10

where a business provides individual assistance + services designed to help employees cope with problems that negatively affect their lives + work performance

Question 11

sanction strategies

Answer 11

a penalty for poor performance or disobeying a business policy

Question 12

KPI’s of staff motivation

Answer 12

• level of staff turnover
• rates of staff absenteeism
• number of sales

Question 13

management styles + skills

Answer 13

the preferred method of operating as a manager including ways of making decisions and inclusivenesses of employees
the ability that benefit managers to preform their roles.

Question 14

staff motivation business opportunities

Answer 14

can lead to improved performances, helping drive new innovations, market expansions + a greater share of market

Question 15

autocratic

Answer 15

Manager makes decision alone, authority is centralised, communications is one way from the manger down, task-orientated
managers tell employees what to do + makes the decisions

Question 16

persuasive

Answer 16

Manager makes decision alone but explains why, authority is centralised, communications is one way from the manger down, task-orientated

Question 17

consultative

Answer 17

Manager makes decision alone, after consulting with staff. Authority is centralised, communications is two way, slightly more people oriented

Question 18

participative

Answer 18

Manager and employees make decisions together, authority is decentralised, two way communication, people oriented

Question 19

laizze-faire

Answer 19

Employees are left to make decisions on their own in their area. Authority is totally decentralised, communication channels can vary depending on the organisation.

Question 20

KPI’s management styles + skills

Answer 20

• to make a profit
• number of sales
• percentage of market share
• rate of staff absenteeism
• number of customer complaints
• level of staff turnover

Question 21

management skills

Answer 21

• communication
• delegation
• planning
• leadership
• decision making
• interpersonal

Question 22

management styles business app

Answer 22

varied styles can lead to better employee morale + market growth

Question 23

increased investment in technology

Answer 23

new applications of scientific knowledge which aim to optimise the operations of the business

Question 23

CAD

Answer 23

a software system used to design and test a product before it is produced.

Question 24

CAM

Answer 24

uses software to control the manufacturing process, this enables a more efficient and precise manufacturing process that results in improved customer experience - links to cad

Question 25

AI

Answer 25

the ability of a computer or a Robert controlled by a computer to do tasks that are usually done by humans because they require human intelligence

Question 26

automated production line

Answer 26

a series of machines + workstations are arranged in sequence to perform task automatically with little to no employee involvement

Question 27

tech KPI’s

Answer 27

• productivity growth
• wastage levels
• workplace accidents
• net profit figures

Question 27

tech business opp

Answer 27

tech may enable a business to access new markets

Question 28

Improving quality in production

Answer 28

improves the standard of the end good or services that reaches the consumer

Question 29

strategies quality

Answer 29

• quality control
• quality assurance
• total quality management

Question 30

cost cutting

Answer 30

reducing the expenses within the business without comprising product/services value

Question 31

cost cutting KPI’s

Answer 31

• net profit
  productivity growth
  wastage
  number of sales

Question 32

initiating lean product techniques

Answer 32

a holistic approach to enhance operational efficiency by reducing waste

Question 33

lean product (TIMWOODS)

Answer 33

Transport
Inventory
Motion
Waiting
Overprocessing
Overproduction
Defects
Skills

Question 34

lean product KPI’s

Answer 34

• level of wastage
• net profit
• market share
• sales

Question 35

lean tech business opp

Answer 35

lean tech can lead to more streamlined processes + better responsiveness.

Question 36

redeployment of resources

Answer 36

the transformation to resources from one area of the business to another so they can be used. more effectively + efficiency
- natrual, labour, capital

Question 37

Innovations

Answer 37

the act of introducing something new or making changes to something that already exists

Question 38

Global outsourcing of inputs

Answer 38

where the business obtains its resources from overseas suppliers

Question 39

overseas manufacturer

Answer 39

the production of goods in foreign country, rather than in the home country of the business

Question 40

global outsourcing

Answer 40

This is where goods and services are sourced from the global market where a third party provider is used to complete certain business functions

Question 41

natural recources

Answer 41

These are the resources occurring in nature, including land, water, minerals, forests, fruit and vegetables.

Question 42

capital recources

Answer 42

These are the resources that have been manufactured through the combination of natural and labour resources. These include the plant or factory, the equipment, the machinery and the new technologies used by a business to assist with producing other goods and services.

Question 43

labour recources

Answer 43

These are the resources involving mental and physical effort in the production process. This is provided by humans and includes all of the staff employed by a business.

Question 44

contemporary example

Answer 44

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