management strategies Flashcards

1
Q

staff training

A

Training refers to the process of teaching staff how to do their job efficiently, boosting their knowledge and skills. It can be completed on the job or off the job.

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2
Q

what are the strategies 12

A
  • staff motivation
  • staff training
  • management styles/skills
  • increased investment in technology
  • improving quality in production
  • cost cutting
  • initiating lean product techniques
  • redeployment of resources
  • innovation
  • global sourcing of inputs
  • overseas manufacturing
  • global outsourcing
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3
Q

staff training KPI’s

A
  • percentage of market share
  • number of sales
  • level of staff turnover
  • number of complaints
  • number of workplace accidents
  • rate of productivity growth
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4
Q

staff training business opportunities

A

improved skills can lead to product quality enhancements, better service, and business reputation boosts, leading to new products being developed and more customers

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5
Q

staff motivation

A

motivation is what drives employees to apply effort over a sustained period of time.
- performance related pay
- career advancement
- investment in training
- support strategies
- sanction strategies

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5
Q

KPI’s of staff motivation

A
  • level of staff turnover
  • rates of staff absenteeism
  • number of sales
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6
Q

management styles + skills

A

the preferred method of operating as a manager including ways of making decisions and inclusivenesses of employees the ability that benefit managers to preform their roles.

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7
Q

staff motivation business opportunities

A

can lead to improved performances, helping drive new innovations, market expansions + a greater share of market

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8
Q

KPI’s management styles + skills

A
  • to make a profit
  • number of sales
  • percentage of market share
  • rate of staff absenteeism
  • number of customer complaints
  • level of staff turnover
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9
Q

management skills

A
  • communication
  • delegation
  • planning
  • leadership
  • decision making
  • interpersonal
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10
Q

management styles business app

A

varied styles can lead to better employee morale + market growth

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11
Q

increased investment in technology

A

new applications of scientific knowledge which aim to optimise the operations of the business

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11
Q

tech KPI’s

A
  • productivity growth
  • wastage levels
  • workplace accidents
  • net profit figures
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11
Q

tech business opp

A

tech may enable a business to access new markets

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12
Q

Improving quality in production

A

improves the standard of the end good or services that reaches the consumer

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13
Q

quality strategies

A
  • quality control
  • quality assurance
  • total quality management
14
Q

cost cutting

A

reducing the expenses within the business without comprising product/services value

15
Q

cost cutting KPI’s

A
  • net profit
    productivity growth
    wastage
    number of sales
16
Q

initiating lean product techniques

A

a holistic approach to enhance operational efficiency by reducing waste

17
Q

lean product KPI’s

A
  • level of wastage
  • net profit
  • market share
  • sales
18
Q

lean tech business opp

A

lean tech can lead to more streamlined processes + better responsiveness.

19
Q

redeployment of resources

A

the transformation to resources from one area of the business to another so they can be used. more effectively + efficiency
- natrual, labour, capital

20
Q

Innovations

A

the act of introducing something new or making changes to something that already exists

21
Q

Global outsourcing of inputs

A

where the business obtains its resources from overseas suppliers

22
Q

overseas manufacturer

A

the production of goods in foreign country, rather than in the home country of the business

23
Q

global outsourcing

A

This is where goods and services are sourced from the global market where a third party provider is used to complete certain business functions

24
Q

contemporary example

A

aldi

25
Q

labour resources

A

people who provide their skills, effort + knowledge in business
- people who work in the business

26
Q

capital resources

A

tools + machinary that are used to produce goods + preform services

27
Q

natural resources

A

items the business uses that come from the natural enviornment.
eg. land, air water, soil, plants, minerals, fuels + animals