THE IMPACT OF INTERNATIONALISATION ON HUMAN RESOURCES

Question 1

What does HR measures of performance measure

Answer 1

Labour turnover

Absenteeism

Employee costs as a % of turnover

Labour productivity

Labour cost per unit

Motivation

Question 2

EXAMPLE

Answer 2

Hofstede looked at IBM (a big international organisation operating across many different countries) and he researched and found a number of different dimensions of culture. For example, you would manage a worker that works in England very differently from a person who works in India. For example in the UK and USA it would be fine to challenge your managers decisions to a certain degree, but in India that is seen as extremely disrespectful, and extremely unheard of.

Question 3

What does internalisation have a huge impact on

Answer 3

Internationalisation has a huge impact on: industrial relations, number of strike days taken, the relationship with the workforce in one country (if people are losing their jobs because the job is being offshored). Communication in the company can become a lot harder. Employee laws, how you pay people, employee rights, working hours etc.

Question 4

When would diseconomies of scales tend to set in

Answer 4

Diseconomies of scale would start to set in by Q4 - Mostly due the people function.