!TEST**No. 514, Grievance System (7/1/2017)

Question 1

What is the purpose of the “grievance system”?

Answer 1

To provide a confidential process for solving problems/complaints.

Question 2

What is a grievance?

Answer 2

Any claim by an employee who’s rights/benefits/privileges have been violated.

Question 3

What issues are NOT subject to a Grievance Process?

Answer 3

• Any matter where City is without authority to act
• disciplinary action of an employee
• performance evaluation
• classification system or pay plan
• certain actions within the managerial discretion of a dept head

Question 4

What 4 things must a “statement of grievance” contain?

Answer 4

It must specify:

• the facts/conduct about the grievance
• details about the violated policy
• requested remedy
• a statement from the employee to start the grievance with

Question 5

What must an employee do PRIOR to initiating a written grievance?

Answer 5

An employee must discuss his complaint with his immediate supervisor (if problem is not resolved verbally, employee can put grievance in writing).

Question 6

How long, after a problem is identified, does the employee have to verbally present it to the supervisor?

Answer 6

The employee has 10 days from the date of the problem, to verbally present to supervisor (supervisor/employee have 5 days to find informal resolution).

Question 7

Some situations, concerning filing a grievance, require a time extension. Who can approve these extensions?

Answer 7

Extensions must be approved by HR/RM Director.

Question 8

What happens when an employee fails to file a grievance within the established time limit?

Answer 8

The employees grievance rights are forfeited.

Question 9

What 5 members make up the Grievance Committee?

Answer 9

5 voting members, randomly selected by City Mgr. from first line clerical, first line field, professional level, mid manager level, and supervisory level.

Question 10

If it is found that a Grievance committee member is not performing their duties, what can happen to that employee?

Answer 10

The City Mgr may terminate the members term.

Question 11

How can a member of the grievance committee voluntarily disqualify themselves in a given case?

Answer 11

They can voluntarily remove themselves for ANY reason.

Question 12

What department is exempt from participating in the grievance committee?

Answer 12

HR/RM Dept staff are not eligible.