TEST 1 CHAPTER 2 PART 3

Question 1

Each employee should be assigned to only one supervisor

Answer 1

Unity of Command

Question 2

Fair discipline and order enhance employee commitment

Answer 2

Equity

Question 3

Who published The Functions of the Executive in 1938 outlining the role of the senior executive: formulating the purpose of the organization, hiring key individuals, and maintaining organizational communications

Answer 3

Chester Barnard

Question 4

Who advocated administrative management, a classical management
approach that attempted to identify major
principles and functions that managers could use to achieve superior organizational
performance.

He identified five functions and 14 principles
of management. The five functions are
planning, organizing, commanding,
coordinating, and controlling.

Answer 4

Henri Fayol

Question 5

Emphasizing the continually
changing situations that managers
face

• Two key contributions
1. The notion that managers desire
flexibility
2. The differences between motivating
groups and individuals

Answer 5

Mary Parker Follett

Question 6

A classical management approach that
attempted to understand and explain how
human psychological and social processes
interact with the formal aspects of the work
situation to influence performance

Answer 6

HUMAN RELATIONS

Question 7

What is it called when people’s reactions to being observed or studied, resulting in
superficial rather than meaningful changes
in behavior.

Answer 7

Hawthorne effect

Question 8

What is the 1st tier of Maslow’s Hierarchy of Needs?

Answer 8

Physiological Needs

Question 9

What is the 2nd tier of Maslow’s Hierarchy of Needs?

Answer 9

Safety Needs

Question 10

What is the 3rd tier of Maslow’s Hierarchy of Needs?

Answer 10

Social Needs

Question 11

What is the 4th tier of Maslow’s Hierarchy of Needs?

Answer 11

Esteem Needs

Question 12

What is the 5th tier of Maslow’s Hierarchy of Needs?

Answer 12

Self-actualization Needs