TEST 1 CHAPTER 1 PART 4 Flashcards
1
Q
Most wise and cost effective use of organizational resources (e.g. people, money, raw materials)
A
Efficiency
2
Q
Achieving the organizational goals which consists of getting results, making the right decisions, and successfully carrying out the right decisions.
A
Effectiveness
3
Q
“The means” falls under what term?
A
Efficiency
4
Q
“The ends” falls under what term?
A
Effectiveness
5
Q
The ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you.
A
Emotional Intelligence