TEST 1 CHAPTER 2 PART 2

Question 1

A financial compensation that is above and beyond the normal payment expectations of its recipient.

Answer 1

Bonus

Question 2

Systematic way of determining the best method of doing the work by scrutinizing the motions made by the worker or the machine.

Answer 2

Motion Study

Question 3

_________ and __________ used “motion
studies” to identify and remove
wasteful movements so workers could
be more efficient and productive.

Answer 3

Frank and Lillian Gilbreth

Question 4

Who advocated bureaucracy?

Answer 4

Max Weber

Question 5

Tasks, assignments, and authority are

specified.

Answer 5

Division of Labor

Question 6

A chain of command or hierarchy is well established.

Answer 6

Authority

Question 7

Employees are selected and promoted based on merit.

Answer 7

Qualifications

Question 8

Managers, not owners, should run the organization.

Answer 8

Ownership

Question 9

Impersonal rules should be applied consistently and fairly.

Answer 9

Rules

Question 10

Determine the relative importance of superior and subordinate roles.

Answer 10

Centralization