TEST 1 CHAPTER 1 PART 2

Question 1

What role is leader, liaison, and figurehead?

Answer 1

Interpersonal Role

Question 2

What role is monitor, disseminator, spokesperson?

Answer 2

Informational Role

Question 3

What role is entrepreneur,
disturbance handler,
resource allocator,
negotiator?

Answer 3

Decisional Role

Question 4

What are THE FOUR FUNCTIONS OF MANAGEMENT?

Answer 4

Planning
Organizing
Leading
Controlling

Question 5

What are the FOUR DIFFERENT LEVELS OF

MANAGEMENT?

Answer 5

Top-level managers
Middle-level managers
Frontline managers
Team leader

Question 6

Senior executives responsible for the overall management

and effectiveness of the organization.

Answer 6

Top-level managers

Question 7

Managers located in the middle layers of the
organizational hierarchy, reporting to the top-level
executives.

Answer 7

Middle-level managers

Question 8

Lower-level managers who execute the operational activities of the organization.

Answer 8

Frontline managers

Question 9

Employees who are

responsible for facilitating successful team performance.

Answer 9

Team leader

Question 10

What are the 5 Major Challenges Facing Managers?

Answer 10

1. Globalization
2. Technological change
3. The importance of knowledge and ideas
4. Collaboration across organizational boundaries
5. Increasingly diverse labor force