Teamwork in PI

Question 1

work teams

Answer 1

must accomplish task in ongoing manner
ex: OR team, home HC team

Question 2

JC requires teamwork bc

Answer 2

everything you do is collaboration, so you must prove that

Question 3

parallel teams

Answer 3

formed to address specific challenges
ex: rapid response, incident management team

Question 4

project team

Answer 4

responsible for time-limited deliverable
ex: EHR implementation, process improvement

Question 5

management teams

Answer 5

oversight responsible
ex: quality management

Question 6

what do you want on team?

Answer 6

knows what they signed up for- service org
diversity

Question 7

effective team composition

Answer 7

embedded in culture of org
- keep silo syndrome from disrupting quality efforts

expectations clearly defined
consider demand- priority

Question 8

considerations for team

Answer 8

purpose
ideal approach to achieve purpose
appropriate structure - personality
definition and measurement of success

Question 9

ideal team number

Answer 9

10

Question 10

team leader

Answer 10

ensures team is focused on area long enough to see results

Question 11

collab or teamwork difference

Answer 11

collab- intentionally trying to work together
teamwork- work separately, no viewed as functioning team

Question 12

mental models

Answer 12

some don’t want to speak against authority even with error occurring
- prevents the reporting of sentinel events

Question 13

team roles

Answer 13

leader, facilitator, member, recorder/secretary, timekeeper

Question 14

leader

Answer 14

sets the pace, asks for progress report, reports up to senior

Question 15

recorder

Answer 15

note takers

Question 16

timekeeper

Answer 16

follow schedule, keep on track

Question 17

team charter

Answer 17

explains what issue the team was implemented to address

goal/vision

lists members

Question 18

how to motivate team

Answer 18

incentive, remind them of purpose, support from chair,

Question 19

vision, mission, values

Answer 19

core philosophy of institution, all three should be aligned

what to expect from org

Question 20

vision

Answer 20

aspirational, 5-7 yrs from now, ideal future state

company wide audience
concise statement

Question 21

vision characteristics

Answer 21

scope- reasonable/feel significant, inspirational,
sense of history,
sense of context- hints at expected values, connect to wider world

Question 22

mission statement

Answer 22

current state, org character, identity, and reason for existence including purpose, strategy, standards, and values

org wide or team based

Question 23

good mission statement

Answer 23

strikes balance between company and who they are serving, must explain type of company (HC/education)

Question 24

core values

Answer 24

further explain things
ex: innovation, loyalty, trust
captured in mission statements, clarify what the org stands for, how it will seek to achieve the stated mission