Teamwork in PI Flashcards
work teams
must accomplish task in ongoing manner
ex: OR team, home HC team
JC requires teamwork bc
everything you do is collaboration, so you must prove that
parallel teams
formed to address specific challenges
ex: rapid response, incident management team
project team
responsible for time-limited deliverable
ex: EHR implementation, process improvement
management teams
oversight responsible
ex: quality management
what do you want on team?
knows what they signed up for- service org
diversity
effective team composition
embedded in culture of org
- keep silo syndrome from disrupting quality efforts
expectations clearly defined
consider demand- priority
considerations for team
purpose
ideal approach to achieve purpose
appropriate structure - personality
definition and measurement of success
ideal team number
10
team leader
ensures team is focused on area long enough to see results
collab or teamwork difference
collab- intentionally trying to work together
teamwork- work separately, no viewed as functioning team
mental models
some don’t want to speak against authority even with error occurring
- prevents the reporting of sentinel events
team roles
leader, facilitator, member, recorder/secretary, timekeeper
leader
sets the pace, asks for progress report, reports up to senior
recorder
note takers
timekeeper
follow schedule, keep on track
team charter
explains what issue the team was implemented to address
goal/vision
lists members
how to motivate team
incentive, remind them of purpose, support from chair,
vision, mission, values
core philosophy of institution, all three should be aligned
what to expect from org
vision
aspirational, 5-7 yrs from now, ideal future state
company wide audience
concise statement
vision characteristics
scope- reasonable/feel significant, inspirational,
sense of history,
sense of context- hints at expected values, connect to wider world
mission statement
current state, org character, identity, and reason for existence including purpose, strategy, standards, and values
org wide or team based
good mission statement
strikes balance between company and who they are serving, must explain type of company (HC/education)
core values
further explain things
ex: innovation, loyalty, trust
captured in mission statements, clarify what the org stands for, how it will seek to achieve the stated mission
