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Quality Management and Performance

This class was created by Brainscape user Raneem A. Visit their profile to learn more about the creator.

By: Raneem A
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Decks in this class (15)

Healthcare Quality and Patient Safety
Ambulatory care 1,
What is the biggest industry in t...,
Two famous reports that identifie...
25  cards
History of Performance
How do we improve performance and...,
First hospital in 1700 becomes 2,
1960 ny begins practice of 3
41  cards
Defining a Performance Improvement Model
Deming s plan includes 1,
Deming s plan assumption 2,
Org wide pi process 3
26  cards
Opportunities Based on PI
Performance measurement 1,
Pi focus on measuring performance...,
Systems measure 3
17  cards
Teamwork in PI
Work teams 1,
Jc requires teamwork bc 2,
Parallel teams 3
24  cards
Analyzing Performance Improvement
Data aggregation 1,
Benchmarking 2,
Internal benchmarking 3
39  cards
Communicating PI Activities
All reports are sent up to where 1,
At a minimum the expectations is ...,
Meeting structures in healthcare ...
19  cards
Measuring Customer Satisfaction
What are the two types of custome...,
Why are customers perspectives im...,
Internal customer 2
24  cards
Refining the Continuum of Care
Steps to success in coc 1,
What are consumers expecting of h...,
Third party payers attempts to 3
31  cards
Improving the Provision of Care, Treatment, and Services
What are the four core processes ...,
What is the goal of six sigma in ...,
List the components of the six si...
22  cards
Decreasing Risk Exposure
What is the primary goal of risk ...,
Define risk in the context of hea...,
What does risk management rm invo...
13  cards
Preventing and Controlling Infectious Disease
Multiple drug resistant organism ...,
Where are mdro found 2,
How do mdros spread 3
35  cards
Building a Safe Medication Management System
What does a sentinel event trigger 1,
Fda 2,
State laws regulate 3
42  cards
Managing Environment of Care
7 safety plans to improve care an...,
Step 1 monitor safety management ...,
Step 2 monitor security managemen...
20  cards
Organizing and Evaluation PI
Who bears ultimately responsibili...,
Responsibility of bod 2,
Ex of hosp pi org chart 3
24  cards

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Quality Management and Performance

  • Class purpose General learning

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