Supervision of Pol-Ch 17, Conference Leading Flashcards
An interchange of views between persons with common problems and related interests, a mutual consultation involving the pooling of ideas and experiences by selected individuals for the purpose of analyzing problems that affect an organization and seeking solutions to them
Conference
Members of a conference should be somewhat equal in position or rank if they are drawn from same organization to avoid stifling individual participation. These are called
horizontal conferences- these are more productive than vertical conf
conferences consisting of persons with widely differing backgrounds, ranks or positions are called
vertical conferences
one of the main benefits of the conference procedure is that it is a useful tool in solving difficult _____ or ______ problems
organizational, operational
The conference is particular valuable when used by supervisors as a means of sharing _____ and ______ with subordinates and learning of their needs and desires
information and experiences
Reasons for conference failure
*Most can be eliminated by practice, which is the key to successful conference leading.
*inability of the leader to inspire the confidence of members in the purpose of the conference
*If members gain the impression that the problem has already been decided on and a conclusion has already been reached by superiors, the conference is doomed to fail.
*Most novice conference leaders mistakes will be made because of his fear of losing control of the group. He either fails to assume it when it is needed or will exert it when it is not needed.
*Improper or careless selection of participants
*
Taylor and Mears contend, regarding conferences
“In the early stages, the fewer the rules the better, as friendliness, tolerance and a keen desire to exchange ideas flourish best in a free atmosphere
Conference planning
Conference checklist
formulation of the conference problem
The degree of success of the conference will be closely related to the type of work done by
the leader in preparing it
A good conference plan will help make possible the maximum accomplishment during the time allotted to the discussion. The conference plan is to the conference leader what the lesson plan is to the teacher. This often called the conference
Hot sheet
Once it has been determined what the conference problem is, that it is soluble by this method, and that it has not already been solved, the leader should formulate it in a positive manner rather than a negative one.
empty
Conference procedures
overview
general considerations
This is perhaps the most important because the success achieved and impressions gained by participants will largely influence their acceptance of the procedure
First meeting of a conference to be held in a series
responsibilities of conference leader
introduce the subject state the problem lead the discussion encourage participation maintain a permissive attitude use reflection give credit respect confidence summarize contributions
Summarized by Loney when he stated
To accomplish the goals of conference, the leader must be a monitor, not a mentor. He must act friendly, impartial, alert, interested referee. To achieve these goals, he should be personable, sincere, patient, fair-minded, good listener, endowed sense of humor
the key to conference effectiveness is
a permissive attitude will lend informality to the proceeding and will foster active participation,
Competition between conferees will usually have a very beneficial effect on them. Leader can foster such competition by skillful application of the techniques of
reflection-
Reflection- psychological principle can be applied in one of three levels.
*Reflection of content
Reflection of feelings
Reflection of core
This reflection involves a rewording of what the member says without trying to interpret or change its meaning
reflection of content
this reflection involves the process of clarifying or drawing out the feeling behind the statement or inflection
reflection of feeling
this reflection is a summary made to ensure or gain an understanding of what has been said without changing its meaning.
reflection of core
Use of questions in a conference
overhead questions directed questions reverse questions relay questions follow-up questions
This question is useful to start or stimulate discussion on a contribution requiring emphasis or elaboration
overhead or general query.- directed to the entire group, phrased to be answered by any member. may be rhetorical or factual
rhetorical questions
the answer may be implied in the question.. Asked in order to make a statement rather than to get an answer
factual question
a question may call for a specific answer
question that targets a specific participant for response
direct question
with slight reframing, the original question can be directed back for a response based on the experience and background of the asker
reverse question
leader can avoid answering questions directed to him by relaying them to other members of conference
relay question
follow-up questions are a useful means of gaining what?
further information or clarifying a contribution
increasing participation
emphasizing points
stimulating discourse
shaping the conference
Their high quality is the badge of an effective leader
to prevent needless repetition of contributions, the proper use of what the ____
conference chart
conference chart will serve as a what?
record of the proceeding
pitfall for conference leaders
overtalkative member hostility reticent member obstructionist- the " I am against" attitude, Anti-member dogmatic member- lack of group interest disturbances delicate or controversial problems avoidance of promises
conferee who has a predisposition toward the matter under discussion and who will not change his opinion or accept the point of view of others probably should never have been selected as a conference member in first place.
dogmatic member
uncooperative conferee, with “I am against” attitude can be controlled if his remarks are completely ignored, if he receives no credit.
obstructionist
Conference method of training is an inefficient means when new skills or knowledge must be imparted to participants, but is one of the best means available for problem solving.
summary