Stress

Question 1

stress definition

Answer 1

defined as the body’s reaction to a change that requires a physical, mental or emotional adjustment or response

Question 2

2 types of stressors

Answer 2

hindrance stressors and challenge stressors

Question 3

hindrance stressors defintion

Answer 3

stress caused by factors that distract us from our goals and prevent personal growth

Question 4

challenge stressors

Answer 4

demands and circumstances that cause stress but that also promote individual growth

Question 5

causes of stress

Answer 5

-role and demands and overload
-work/family conflict
-financial stressors , unemployment, and job security
-uncertainty
-anticipatory stress and rumination

Question 6

outcomes of stress

Answer 6

• stress is related to low engagement, higher turnover, higher absenteeism, and decreases in job performance
• stressed individuals have lower organizational commitment than those who are less stressed

Question 7

approaches to managing stress

Answer 7

psychological coping and optimist

positive reappraisal/ perspective

create and use social support networks

time management

give employees autonomy

create fair work environments

provide social support

offer flexible schedules/ virtual

training and sabbaticals

employee assistance and wellness programs