steps to i care listen Flashcards
1
Q
no. 1
A
look at person
2
Q
no. 2
A
pay attention
think only of that
3
Q
no. 3
A
listen don’t interrupt
4
Q
no. 4
A
understand their point of view
5
Q
no.5
A
look at body language and tone this gives you clues
6
Q
no. 6
A
ask questions
7
Q
no. 7
A
repeat in own words