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Question 1

1 Trial Close

Mr. Prospect, Other than simple affordability, that being price and payment,
can you think of any other reason that you wouldn’t go ahead and schedule this project with Swifthand

(Customer) “Well yeah, I’ve got to talk to my wife about this.”

Answer 1

Oh sure, I understand, Mr. Prospect, but now that you know who we are and how we do things, and you’ve made it pretty clear that you want to have it done the way we do it and you trust Swifthand to take care this project

Question 2

3

I’ll be able Lo put together two or three different proposals for you to
look at.

Answer 2

I’ll be able to put together two or three different proposals for you to
look at.

• The first one we’ll be taking a look at is what you want to have done the
  way you’ve described it.
• The second one is we’re going to give you some options of what we
  might do differently if it were our home.
• And then the final one we’ll look at some economical options…….
  should you find yourself needing those.

Question 2

2

I have all the information

Answer 2

I have all the information and the measurements.

Let me take this back to the office.
I’ll put this information into the system.

We do things a little bit differently here at Swifthand.

Question 3

4

By the way

Answer 3

By the way, it would probably be in evervone’s best interest at that time,
Mr. Prospect, if we could make our second meeting at a time that both you and your (husband;wife} can be present.

That way we’d be able answer any questions he/she may have.
It’s highly likely that {he;she}’s gonna have questions that neither one of us think about.

Question 4

5

That way

Answer 4

That way it allows us to give you all the information you need to make the right decision.

Of course, at that time I would also be able to discuss with you both some of our available promotions.

So, when would be the best time for us to do that?