Stakeholders Flashcards

1
Q

Stakeholders

Definition

A

Stakeholder - a person with an interest or concern in a business

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2
Q

Examples of Stakeholders

A
  • Managers,
  • Owners,
  • Workers,
  • Suppliers,
  • Lenders,
  • Pressure groups
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3
Q

Internal and External Stakeholders

A
  • Internal stakeholders are groups within a business - eg owners and workers.
  • External stakeholders are groups outside a business - eg the community.
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4
Q

Possible conflicts between stakeholders
Managers v employees
1. situation where conflict may arise
2. Situation where there is agreement

A
  1. Employees may want a bonus but managers does not allow it as it would be more out of the mangers pocket
  2. Managers and employees both want to be in secure employment in the future in the business
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5
Q

Possible conflicts between stakeholders
Shareholders v suppliers
1. Situation where conflict may arise
2. Situation of agreement

A
  1. Shareholders want dividends but suppliers want the business to spend the money.
  2. Both of them want the business to do well
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6
Q

Possible conflicts between stakeholders
Government v customers
1. Situation where conflict may arise
2. Situation of agreement

A
  1. Government want customers and business to pay tax but customers may not want to do so and require cheaper products
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7
Q

Possible conflicts between stakeholders
Local community v. Managers
1. Situation where conflict may arise
2. Situation of agreement

A
  1. Local community may want low prices and responsibly sourced products but managers may opt for the cheaper option to buy and sell
  2. Both want the business to continue operating so the community can buy there products and the managers can sell them
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