Stakeholders Flashcards
1
Q
Stakeholders
Definition
A
Stakeholder - a person with an interest or concern in a business
2
Q
Examples of Stakeholders
A
- Managers,
- Owners,
- Workers,
- Suppliers,
- Lenders,
- Pressure groups
3
Q
Internal and External Stakeholders
A
- Internal stakeholders are groups within a business - eg owners and workers.
- External stakeholders are groups outside a business - eg the community.
4
Q
Possible conflicts between stakeholders
Managers v employees
1. situation where conflict may arise
2. Situation where there is agreement
A
- Employees may want a bonus but managers does not allow it as it would be more out of the mangers pocket
- Managers and employees both want to be in secure employment in the future in the business
5
Q
Possible conflicts between stakeholders
Shareholders v suppliers
1. Situation where conflict may arise
2. Situation of agreement
A
- Shareholders want dividends but suppliers want the business to spend the money.
- Both of them want the business to do well
6
Q
Possible conflicts between stakeholders
Government v customers
1. Situation where conflict may arise
2. Situation of agreement
A
- Government want customers and business to pay tax but customers may not want to do so and require cheaper products
7
Q
Possible conflicts between stakeholders
Local community v. Managers
1. Situation where conflict may arise
2. Situation of agreement
A
- Local community may want low prices and responsibly sourced products but managers may opt for the cheaper option to buy and sell
- Both want the business to continue operating so the community can buy there products and the managers can sell them