1.1.3 The Role Of Enterprise Flashcards

1
Q

Goods- Definition + Examples

Services- Definition + Examples

A

Goods- Physical Item, Touchable product- Burger, Chair, Camera, pencil

Service- Non-physical, intangible product- Teachers, Plumbers, Dry cleaners, Hair dressers, Dentist

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2
Q

Customer needs-

A
  • Convient Location,
  • Knowledgeable and friendly staff,
  • Good quality Products
  • Reasonable prices
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