1.1.3 The Role Of Enterprise Flashcards
1
Q
Goods- Definition + Examples
Services- Definition + Examples
A
Goods- Physical Item, Touchable product- Burger, Chair, Camera, pencil
Service- Non-physical, intangible product- Teachers, Plumbers, Dry cleaners, Hair dressers, Dentist
2
Q
Customer needs-
A
- Convient Location,
- Knowledgeable and friendly staff,
- Good quality Products
- Reasonable prices