2.5 Functional Areas

Question 1

Departments in business-

Marketing + Sales

Answer 1

Marketing- Play and important role in establishing relationships between customers and the organisations offering to the market. They also deal with advertising and branding
Sales- Play a key role in business growth and building customer loyalty and are in charge of selling products

Question 2

Departments in business-

Production + Customer service

Answer 2

Production- In charge of making products and ensuring raw materials are provided and made into products efficiently
Customer Service- In charge of public relations with customers and the have to try and retain customers

Question 3

Departments in business-

IT + Human Resources

Answer 3

IT- The role of IT is to design and maintain organisations information and technology. They would also need to maintain the website if necessary
Human Resources- Needed to provide legal labor, record keeping, hiring and training staff and handling issues in the business

Question 4

Departments in business-

Finance

Answer 4

Finance- In charge of controlling all of the businesses money, costs and income and distribute money to departments demanding money if it is required