Stages of Change Flashcards
How does an ice cube relate to an organisation?
Lewin said the organisation has to unfreeze its old ways of doing things before it brings changes that it wants. Once satisfied, re freezing the organisation will ensure that the change is kept in place
Who designed the stages of change?
Kurt Lewin
What are the stages of change?
Preparation
Unfreezing
Changing
Refreezing
Evaluation
Preparation means…
Planning the change.
The managers role in the preparation stage could include… x2
Identifying drivers and resistors
Setting timescales
Unfreezing means…
Reducing resistors and beaking down beliefs and assumptions that currently exist and accepting the need for change.
The managers role in the unfreezing stage could include… x3
Involve employees in planning the change
Explain the reasons for change to the workforce
Offer appropriate training
Changing stage means…
Bringing in the necessary alterations to the organisational structure, culture and processes.
The managers role in the changing stage could include… x3
Ensuring that all resources needed are available
Treat mistakes as learning opportunities
If possible, implement the change gradually
Refreezing means…
Stabilising the organisation in its new equilibrium state with new structures, cultures and processes
The managers role in the refreezing stage could include… x2
Removing opportunities to go back to the old way of doing things
Give employees the opportunity to practise the new working practises
Evaluation stage means…
Checking that the change is happening as planned and whether further adjustments needs to be made
The managers role in the evaluation stage might include…x3
Making sure that those involved receive regular feedback on the results of the change
Set a deadline for corrective action to be completed and assessed
Analyse the new situation and identify what further changes are needed
