Elton Mayo’s Neo-Classical Theory Flashcards
Who started human relations or neo-classical?
Elton Mayo
What is the purpose of neo-classical?
Elton Mayo pioneered the human relations movement to improve productivity and satisfaction through the ‘Hawthorne Studies’
Conclusions of the Hawthorne Studies… x5
Social factors like rest, shorter hours, morale motivated employees which increased productivity
Creation and the pressure of informal groups has a greater influence on productivity and worker performance rather than manager demands
Proper communication between employees and managers will help overcome difficulties
Employees being involved in decision making makes the, feel valued as part of the team increasing job satisfaction.
Being specially selected by management increases motivation
Limitations of Hawthorne Studies and neo-classical are… x5
All young female group who lived at home in the 1930s who were probably used to male authority results were going to be good.
All experiments carried out in factory environment which questions the transferability into other sectors
Group work may create problems and collective decision making may not always be possible
It focuses on the organisation and internal interactions but doesn’t consider the surrounding environment
It assumes that one approach can work in any environment
Relevance of the human relations school today… x5
HR department in large organisations is largely to go with human relations school
Organisations often provide things like gyms and cafes to motivate staff e.g. Facebook
have a daily barbecue on site
Useful in industries where creativity and initiative are valued e.g. design firms
Useful in jobs where collaborative tasks are encouraged as it promotes team work.
Elements used in sectors where work cannot be measured scientifically e.g. nursing
People more motivated by relationships at work than by money is…
Elton Mayo’s human relations
Focuses on the value of social factors and human interaction is…
Elton Mayo’s neo-classical relations
