Social Influence: Groups & Norms Flashcards

1
Q

What is meant by Social Norm?

A

generally accepted way of thinking, feeling, behaving in a social group

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2
Q

What is the difference between a descriptive and a injunctive/prescriptive social norm?

A
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3
Q

What are the functions of Social Norms?

A
  • Regulate behavior, emotion, cognition in groups of individuals
  • Define relationship between individual and their environment
  • Provide shared reality (shared interpretations of situations)
  • Provide social identity
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4
Q

What is meant by Conformity?

A

convergence of individual to group norm (thoughts, feelings, behaviors)

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5
Q

Between what types of conformity can you differentiate?

A
  • private and
  • public
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6
Q

What is meant by private conformity?

A

acceptance of group norm as own,
use as personal standard
* based on informational influence

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7
Q

What is meant by public conformity?

A
  • open behavior conforms to norm without acceptance, result of group pressure (real or imagined)
  • open behavior adaptation based on perceived consensus
  • based on normative influence
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8
Q

Asch‘s paradigm

What influences conformity?

A
  • Group size
  • Salience of social group
  • Visibilty of own response
  • Independence of group responses
  • Unanimity (Einstimmigkeit) of group responses
  • Social support (ally)
  • Culture … but don‘t simplify cultural differences (!)
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9
Q

Why do we bahave in a conform way?

A
  • Mastery
  • Connectedness
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10
Q

Why do we bahave in a conform way?

Explain Mastery

A
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11
Q

Why do we bahave in a conform way?

Explain Connectedness

A
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12
Q

Conformity: WHY?

Mastery is based on informational influence. But when do we take informational influence?

A
  • Mostly with analytical, cognitive tasks/problems
  • with verifiably correct solution
  • (intellective tasks, focus on facts, information)
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13
Q

Conformity: WHY?

Connectedness is based on normative influence. But when do we take normative influence?

A
  • Mostly with decisions in relation to norms/values
  • without objectively verifiable correct solution
  • (judgmental tasks, focus on values)
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14
Q

Invalid consensus can be equally influential. When for example?

A
  • When processed without consideration
    apparent consensus might not exist (e.g., canned laughter in sitcoms)
  • When formed without independence
    ingroup ‘contamination’ or external rewards (e.g., consumer group evaluations)
  • When ‘expressed’ without acceptance
    public conformity indistinguishable from real consensus (e.g., pluralistic ignorance)
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15
Q

When ‘expressed’ without acceptance

Give an example for pluralistic ignorance

A
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16
Q

For what type of conformity is the “Foot in the door- technique (persuasion)” an example?

A

Public-without-Private Conformity

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17
Q

What is the foot in the door- technique (persuasion)?

A
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18
Q

When does the “Foot in the door- technique (persuasion)” works best?

A
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19
Q

What is the Low balling-technique?

A

Compliance more likely if costs are revealed only after securing initial agreement

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20
Q

What is meant by Social Commitment as a Norm?

A

Social Contracts: honor interpersonal commitments
* keep promises, fulfill obligations, stand by agreements, etc.
* allows intragroup-trust, long-lasting planning, effective group functioning

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21
Q

For what type of conformity is the “The-Door-in-the-face technique” an example?

A

Public-without-Private Conformity

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22
Q

What is the “The-Door-in-the-face technique”?

A
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23
Q

The-Door-in-the-face technique

Explain the study of Cialdini et al., 1975; Genschow et al., 2020

A
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24
Q

When does the The-Door-in-the-face technique works?

A
  • Initial request large enough to be refused
  • Target given a chance to compromise for refusal by complying with second request
  • 2nd request related to first & from same person (appear as personal concession)
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25
What norm is The-Door-in-the-face technique based on?
norm of reciprocity
26
What is meant by Social Reciprocity?
Return favors, goods, services – even when unsolicited (unaufgefordert)
27
# Return favors, goods, services – even when unsolicited Expalain the Exemplar Experiment (Regan, 1971):
28
In order to influence behavior, a norm needs to be?
* known (available) * accessible * activated
29
# Norm Activation What is the problem with Deliberate Reminders of norms?
* Priming effects may have paradoxical consequences * Reactance: negative response to perceived limitation of individual freedom * Norm adherence needs supervision & sanction
30
# Subtle Reminders of norm violation Explain the study of Keizer et al. (2008): Broken-Window-Theory in criminology
31
What influences Norm effectiveness?
* enforcement: rewards & sanctions * others presence: consensus & support * frequent activation * internalization
32
# Reference Groups Who do we (choose to) agree with?
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# Reference Groups How does the reaction to persuasive appeals differ between ingroup and outgroup?
34
# Group Dynamics Groupthink (Janis, 1982): Cases of extremely poor decision making. What is meant by that?
35
Name a few symptoms of Groupthink
* Strong Ingroup-favoritism * Illusion of invulnerability * Belief in high morality & moral superiority of own group * Illusion of unanimity (rather than true consensus) * Unwilling to seek/share/discuss new/discrepant information (selective withholding of dissenting information) * Pressure on dissenters to conform to group norm * Suppression of independent thinking * Prematurely rationalization/justification of own position
36
Name a few Causes of Groupthink
37
How to avoid Groupthink?
38
When do norms influence our behaviour?
When they are activated
39
The more ‘social’ the norm activation, the more ... ?
effective
40
What is the difference between Crowds and Mobs?
a mob will show non-normative, negative or violent behavior
41
Why / How does a crowd turn into a mob? Name the four ways of explaining this
- Personality theory - De-individuation theory - Emergent Norm theory - Social Identity theory
42
# Why / How does a crowd turn into a mob? How does the Personality Theory explains that?
The individual in the crowd behaves just as he would behave alone only more so.
43
# Why / How does a crowd turn into a mob? Stimmt die Personality Theory?
Nein
44
# Why / How does a crowd turn into a mob? Was sagt die De-individuation Theory darüber aus?
Main assumption: Norms preventing extreme behavior have reduced restraining effect on people who feel anonymous
45
# Why / How does a crowd turn into a mob? Descibe the Exemplar experiment from Johnson & Downing regarding the De-individuation Theory
46
# Why / How does a crowd turn into a mob? Hat sich die De-individuation Theory bewahrheitet?
Nein
47
# Why / How does a crowd turn into a mob? Explain the Emergent Norm theory
Main assumption: new norms emerge in crowds because no available norms for such unusual situations
48
# Why / How does a crowd turn into a mob? Explain the Social Identity Model of Crowd Action
49
Was ist das The Milgram Experiment (1961)?
50
Was will des The Milgram Experiment (1961) zeigen?
Obedience in persons (wie sich Menschen ergeben)
51
Was spielte eine wichtige Rolle für "Obedience" im Milgram Experiment?
1. Varying Physical Distance between teacher & learner 2. Presence & Behavior of Other Participants 3. Authority of the Situation
52
What was the main result of the Milgram Experiment?
65% of Participants follow orders up to 450V (26 of 40 participants)
53
What is Milgrams explanation to "Why do people obey?"?
54
How could you re-interpretate Milgrim’s results?
55
How could you re-evaluate Milgrim’s results?
56
How did Replicating the Milgram Study in 2006 (Burger, 2009) end up?
57
Replicating the Milgram Study in 2006 (Burger, 2009). How strong is the difference between Male and Female Learners?
58
# Milgrims Experiment: (2014) meta-analytic re-analyses What are the Influences on likelihood of continuing to 450V
59
# Resisting Obedience What is Reactance?
Desire to restore threatened freedom of action and choice
60
# Resisting Obedience What does Reactance need?
* needs perception of **reduced personal freedom** * needs perception of **inappropriateness** and/or **illegitimacy** of norm/influencer * Will thus not help with norms that have been internalized, privately accepted...
61
# Resisting Norms How do people resist via "Systematic Processing"?
62
# Resisting Norms How do people create / forge alternative norm of resistance?
63
# How do minorities influence larger groups? Expalain the Conversion theory (Moscovici, 1980)
1. Offering alternative consensus 2. Negotiating similarity & difference: balance agreement & disagreement 3. Stimulate systematic information processing: create uncertainty
64
# Conversion theory How does a alternative consensus need to look like to have a big influence?
small but consistent & growing alternative
65
# Conversion theory What are the effects of offering a alternative consensus?
66
# Conversion theory When will Negotiating similarity & difference work best?
67
# Conversion theory What are the effects of negotiating similarity & difference?
68
# Conversion theory When is stimulating systematic information processing most successful?
69
# Conversion theory What are the effects of stimulating systematic information processing?
70
Do crowds follow norms?
Yes, crowds are not non-normative but develop/follow (other) norms
71
Is resisting norms easy?
Resisting norms is possible but extremely difficult (we tend to over-estimate our ability to resist norms)
72
How Minorities can influence, negotiate, and change majority norms?
if they trigger validation processes
73
Of what is Behavior a product?
Behavior as product of individual situation definition (personal attitudes) and social influence (norms)
74
Attitude-Norm Collision – Who wins?