Social Influence: Groups & Norms Flashcards

1
Q

What is meant by Social Norm?

A

generally accepted way of thinking, feeling, behaving in a social group

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2
Q

What is the difference between a descriptive and a injunctive/prescriptive social norm?

A
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3
Q

What are the functions of Social Norms?

A
  • Regulate behavior, emotion, cognition in groups of individuals
  • Define relationship between individual and their environment
  • Provide shared reality (shared interpretations of situations)
  • Provide social identity
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4
Q

What is meant by Conformity?

A

convergence of individual to group norm (thoughts, feelings, behaviors)

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5
Q

Between what types of conformity can you differentiate?

A
  • private and
  • public
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6
Q

What is meant by private conformity?

A

acceptance of group norm as own,
use as personal standard
* based on informational influence

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7
Q

What is meant by public conformity?

A
  • open behavior conforms to norm without acceptance, result of group pressure (real or imagined)
  • open behavior adaptation based on perceived consensus
  • based on normative influence
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8
Q

Asch‘s paradigm

What influences conformity?

A
  • Group size
  • Salience of social group
  • Visibilty of own response
  • Independence of group responses
  • Unanimity (Einstimmigkeit) of group responses
  • Social support (ally)
  • Culture … but don‘t simplify cultural differences (!)
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9
Q

Why do we bahave in a conform way?

A
  • Mastery
  • Connectedness
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10
Q

Why do we bahave in a conform way?

Explain Mastery

A
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11
Q

Why do we bahave in a conform way?

Explain Connectedness

A
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12
Q

Conformity: WHY?

Mastery is based on informational influence. But when do we take informational influence?

A
  • Mostly with analytical, cognitive tasks/problems
  • with verifiably correct solution
  • (intellective tasks, focus on facts, information)
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13
Q

Conformity: WHY?

Connectedness is based on normative influence. But when do we take normative influence?

A
  • Mostly with decisions in relation to norms/values
  • without objectively verifiable correct solution
  • (judgmental tasks, focus on values)
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14
Q

Invalid consensus can be equally influential. When for example?

A
  • When processed without consideration
    apparent consensus might not exist (e.g., canned laughter in sitcoms)
  • When formed without independence
    ingroup ‘contamination’ or external rewards (e.g., consumer group evaluations)
  • When ‘expressed’ without acceptance
    public conformity indistinguishable from real consensus (e.g., pluralistic ignorance)
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15
Q

When ‘expressed’ without acceptance

Give an example for pluralistic ignorance

A
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16
Q

For what type of conformity is the “Foot in the door- technique (persuasion)” an example?

A

Public-without-Private Conformity

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17
Q

What is the foot in the door- technique (persuasion)?

A
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18
Q

When does the “Foot in the door- technique (persuasion)” works best?

A
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19
Q

What is the Low balling-technique?

A

Compliance more likely if costs are revealed only after securing initial agreement

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20
Q

What is meant by Social Commitment as a Norm?

A

Social Contracts: honor interpersonal commitments
* keep promises, fulfill obligations, stand by agreements, etc.
* allows intragroup-trust, long-lasting planning, effective group functioning

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21
Q

For what type of conformity is the “The-Door-in-the-face technique” an example?

A

Public-without-Private Conformity

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22
Q

What is For what type of conformity is the “The-Door-in-the-face technique”?

A
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23
Q

The-Door-in-the-face technique

Explain the study of Cialdini et al., 1975; Genschow et al., 2020

A
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24
Q

When does the The-Door-in-the-face technique works?

A
  • Initial request large enough to be refused
  • Target given a chance to compromise for refusal by complying with second request
  • 2nd request related to first & from same person (appear as personal concession)
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25
Q

What norm is The-Door-in-the-face technique based on?

A

norm of reciprocity

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26
Q

What is meant by Social Reciprocity?

A

Return favors, goods, services – even when unsolicited (unaufgefordert)

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27
Q

Return favors, goods, services – even when unsolicited

Expalain the Exemplar Experiment (Regan, 1971):

A
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28
Q

In order to influence behavior, a norm needs to be?

A
  • known (available)
  • accessible
  • activated
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29
Q

Norm Activation

What is the problem with Deliberate Reminders of norms?

A
  • Priming effects may have paradoxical consequences
  • Reactance: negative response to perceived limitation of individual freedom
  • Norm adherence needs supervision & sanction
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30
Q

Subtle Reminders of norm violation

Explain the study of Keizer et al. (2008): Broken-Window-Theory in criminology

A
31
Q

What influences Norm effectiveness?

A
  • enforcement: rewards & sanctions
  • others presence: consensus & support
  • frequent activation
  • internalization
32
Q

Reference Groups

Who do we (choose to) agree with?

A
33
Q

Reference Groups

How does the reaction to persuasive appeals differ between ingroup and outgroup?

A
34
Q

Group Dynamics

Groupthink (Janis, 1982): Cases of extremely poor decision making.
What is meant by that?

A
35
Q

Name a few symptoms of Groupthink

A
  • Strong Ingroup-favoritism
  • Illusion of invulnerability
  • Belief in high morality & moral superiority of own group
  • Illusion of unanimity (rather than true consensus)
  • Unwilling to seek/share/discuss new/discrepant information (selective withholding of dissenting information)
  • Pressure on dissenters to conform to group norm
  • Suppression of independent thinking
  • Prematurely rationalization/justification of own position
36
Q

Name a few Causes of Groupthink

A
37
Q

How to avoid Groupthink?

A
38
Q

When do norms influence our behaviour?

A

When they are activated

39
Q

The more ‘social’ the norm activation, the more … ?

A

effective

40
Q

What is the difference between Crowds and Mobs?

A

a mob will show non-normative, negative or violent behavior

41
Q

Why / How does a crowd turn into a mob?
Name the four ways of explaining this

A
  • Personality theory
  • De-individuation theory
  • Emergent Norm theory
  • Social Identity theory
42
Q

Why / How does a crowd turn into a mob?

How does the Personality Theory explains that?

A

The individual in the crowd behaves just as he would behave alone only more so.

43
Q

Why / How does a crowd turn into a mob?

Stimmt die Personality Theory?

A

Nein

44
Q

Why / How does a crowd turn into a mob?

Was sagt die De-individuation Theory darüber aus?

A

Main assumption: Norms preventing extreme behavior have reduced restraining effect on people who feel anonymous

45
Q

Why / How does a crowd turn into a mob?

Descibe the Exemplar experiment from Johnson & Downing regarding the De-individuation Theory

A
46
Q

Why / How does a crowd turn into a mob?

Hat sich die De-individuation Theory bewahrheitet?

A

Nein

47
Q

Why / How does a crowd turn into a mob?

Explain the Emergent Norm theory

A

Main assumption: new norms emerge in crowds because no available norms for such unusual situations

48
Q

Why / How does a crowd turn into a mob?

Explain the Social Identity Model of Crowd Action

A
49
Q

Was ist das The Milgram Experiment (1961)?

A
50
Q

Was will des The Milgram Experiment (1961) zeigen?

A

Obedience in persons (wie sich Menschen ergeben)

51
Q

Was spielte eine wichtige Rolle für “Obedience” im Milgram Experiment?

A
  1. Varying Physical Distance between teacher & learner
  2. Presence & Behavior of Other Participants
  3. Authority of the Situation
Authority
52
Q

What was the main result of the Milram Experiment?

A

65% of Participants follow orders up to 450V (26 of 40 participants)

53
Q

What is Milgrams explanation to “Why do people obey?”?

A
54
Q

How could you re-interpretate Milgrim’s results?

A
55
Q

How could you re-evaluate Milgrim’s results?

A
56
Q

How did Replicating the Milgram Study in 2006 (Burger, 2009) end up?

A
57
Q

Replicating the Milgram Study in 2006 (Burger, 2009). How strong is the difference between Male and Female Learners?

A
58
Q

Milgrims Experiment: (2014) meta-analytic re-analyses

What are the Influences on likelihood of continuing to 450V

A
59
Q

Resisting Obedience

What is Reactance?

A

Desire to restore threatened freedom of action and choice

60
Q

Resisting Obedience

What does Reactance need?

A
  • needs perception of reduced personal freedom
  • needs perception of inappropriateness and/or illegitimacy of norm/influencer
  • Will thus not help with norms that have been internalized, privately accepted…
61
Q

Resisting Norms

How do people resist via “Systematic Processing”?

A
62
Q

Resisting Norms

How do people create / forge alternative norm of resistance?

A
63
Q

How do minorities influence larger groups?

Expalain the Conversion theory (Moscovici, 1980)

A
  1. Offering alternative consensus
  2. Negotiating similarity & difference: balance agreement & disagreement
  3. Stimulate systematic information processing: create uncertainty
64
Q

Conversion theory

How does a alternative consensus need to look like to have a big influence?

A

small but consistent & growing alternative

65
Q

Conversion theory

What are the effects of offering a alternative consensus?

A
66
Q

Conversion theory

When will Negotiating similarity & difference work best?

A
67
Q

Conversion theory

What are the effects of negotiating similarity & difference?

A
68
Q

Conversion theory

When is stimulating systematic information processing most successful?

A
69
Q

Conversion theory

What are the effects of stimulating systematic information processing?

A
70
Q

Do crowds follow norms?

A

Yes, crowds are not non-normative but develop/follow (other) norms

71
Q

Is resisting norms easy?

A

Resisting norms is possible but extremely difficult (we tend to over-estimate our ability to resist norms)

72
Q

How can Minorities can influence, negotiate, and change majority norms?

A

if they trigger validation processes

73
Q

Of what is Behavior a product?

A

Behavior as product of individual situation definition
(personal attitudes) and social influence (norms)

74
Q

Attitude-Norm Collision – Who wins?

A