Rules Of Conduct

Question 1

What is Rule 1?

Answer 1

Be honest.
Act with integrity.
Comply with professional obligations.

Question 2

What is rule 2?

Answer 2

Maintain professional competence.
Services are to be provided by competent individuals with necessary expertise.

Question 3

What is rule 3?

Answer 3

Provide a good and diligent service.

Question 4

What is rule 4?

Answer 4

Treat others with respect.
Encourage diversity and inclusion.

Question 5

What is rule 5?

Answer 5

Act in the public interest.
Take responsibility for actions.
Prevent harm.
Maintain public confidence.

Question 6

Why do the rules of conduct matter for members?

Answer 6

The RICS Rules of Conduct set out clear guidelines, responsibilities, values and expectations.

They provide a consistent benchmark for all surveyors.

Question 7

Explain your understanding of Rule 1.

Answer 7

Having reviewed the example behaviours, Rule 1 requires members and firms to:

• not be improperly influenced through acceptance of work referrals, gifts or hospitality.
• Identify conflicts of interest, and not provide service or advice where these conflicts occur.

Question 8

Explain your understanding of Rule 2.

Answer 8

Having reviewed the example behaviours, Rule 2 requires members and firms to:

• Only undertake work that they have the knowledge, skills and resources to carry out.
• Stay up to date with relevant legislation, codes of practice and other relevant standards.

Question 9

Explain your understanding of Rule 3.

Answer 9

Having reviewed the example behaviours, Rule 3 requires members and firms to:

• Understand clients needs and objectives before accepting work.
• Keep clients updated and seek their agreement if it is proposed to change the terms of engagement or estimated fees.

Question 10

Explain your understanding of Rule 4.

Answer 10

Having reviewed the example behaviours, Rule 4 requires members and firms to:

• treat everyone fairly and do not discriminate against anyone on any improper grounds.
• respect the rights of others and treat others with courtesy.

Question 11

Explain your understanding of Rule 5.

Answer 11

Having reviewed the example behaviours, Rule 5 requires members and firms to:

• question practices and decisions that they suspect are not right.
• respond to complaints made against them promptly, openly and professionally.

Question 12

Why did the previous Rules of Conduct change?

Answer 12

In 2007, it was voted to replace the old rules of conduct with a single document to provide greater clarity.

There is a greater focus on clearer example behaviours, understanding evolving tech and tackling climate change.