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Project Management > Resources > Flashcards

Resources Flashcards

1
Q

What is project resource management?

A

Identifying, acquiring and managing resources

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2
Q

When is a good time to get team members motivated?

A

During planning

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3
Q

What are aspects to keep in mind when recruiting?

A

Different aspects influence the team such as environment, location, communications, cultures

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4
Q

What processes belong to the project resource management process?

A 
Plan resource management
Estimate activity 
Acquire resources
Manage team
Develop team
Control resources
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5
Q

What are some trending and emerging practices for project resource management?

A

Resource management methods (Lean, JIT, Kaizen)
Emotional intelligence
Self-organizing teams
Virtual teams

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6
Q

What are advantages and disadvantages of virtual teams?

A

Advantages: good for international projects
Disadvantages: inconsistencies, lack of team building

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7
Q

What are some tailoring considerations for project resource management?

A 
Diversity
Physical location
Industry specific resources
Acquisition of team members
Management on team
Lifecycle approaches
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8
Q

What are some questions to ask when tailoring for project resource management?

A

“What is the diversity background of the team?”
“What is the physical location of my team? Or my physical resources?”
“What are the special resources needed in this industry?”
“How will team members be acquired? Are they full time or part time?”
“How is team development managed for the project?”
“Are there organizational tools to manage team development?”
“Will the team need special training to handle diversity?”
“What life cycle approach will be used on the project?”

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9
Q

What are tailoring considerations for project resource management in agile/adaptive enviornments?

A

Projects with high variability benefit by maximizing focus and collaboration. Collaboration boosts productivity and problem solving. Less time for centralized decision making.

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10
Q

What is the purpose of planning resource management?

A

Gives an understanding of the resources needed, establishes the approach to manage resources, ensures sufficient resources are available

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11
Q

What types of charts are used for planning resource management?

A

Hierarchial

Responsibility assignment matrix

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12
Q

What is a hierarchial chart?

A

Shows positions or relationships in a graphical, top-down format

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13
Q

What is a work breakdown structure?

A

Shows deliverables broken down into work packages and shows high level responsibility

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14
Q

What is a organizational breakdown structure?

A

Arranged according to an organization’s departments, units or teams with their work listed under each.

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15
Q

What is a resource breakdown structure?

A

For physical resources, each descending level represents a higher detail of the resource until the detail is fine enough to be used with the WBS

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16
Q

What is a responsibility assignment matrix?

A

Illustrates the connections between activities and project team members. Shows that only one person is accountable for any one task to avoid confusion

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17
Q

What is a RACI chart?

A

Responsible, accountable, consult, inform
Common type of responsibility assignment matrix that defines the involvement of stakeholders in project activities. It clarifies roles and responsibilities.

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18
Q

What are the inputs to the plan resource management process?

A 
Project management plan
Project documents
Project charter
Enterprise environmental factors
Organizational process assets
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19
Q

What are the outputs to the plan resource management process?

A

Project documents updates
Resource management plan
Team charter

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20
Q

What does the resource management plan provide?

A

Guidance on how project resources should be categorized, allocated, managed and released. Can be seaparted into team management plan and physical resource management plan.

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21
Q

What is the team charter?

A

Establishes the team values, agreements, and operating guidelines for the team.

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22
Q

What are some tools and techniques for the plan resource management process?

A

Expert judgement
Organizational theory
Meetings
Data representation

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23
Q

What is organizational theory?

A

Provides information regarding the way in which people, teams, and other organizational units behave. Applicable theories may recommend a flexible leadership style that adapts to team changes throughout the project.

24
Q

What type of chart is well-suited for displaying detailed descriptions of team member responsibilities?

A

Text oriented formats

25
Q

What is the purpose of the estimate activity resources process?

A

Identify type, quantity and characteristics of resources needed to complete a project

26
Q

What are inputs to the estimate activity resources process?

A

Project management plan
Project documents
Organizational process assets
Enterprise environmental factors

27
Q

What are the outputs to the estimate activity resources process?

A

Resource breakdown structure
Project documents updates
Resource requirements
Basis of estimates

28
Q

What is a resource breakdown structure?

A

A hierarchical representation of resources by category and type.

29
Q

What are some tools and techniques for the estimate activity resources process?

A 
Expert judgement
Meetings
Analogous estimating
Bottom up estimating
Data analysis
Parametric estimating
Project management information systems
30
Q

What is analogous estimating?

A

Uses information regarding resources from a previous similar project as the basis for estimating resources

31
Q

What is bottom up estimating?

A

A technique that takes the resources needed at each activity level and then aggregates them to develop the estimates for work packages, then the control accounts, and finally the summary project levels. This method tends to yield the most accuracy among estimating methods.

32
Q

What is parametric estimating?

A

Uses a formula between historical data and current variables to calculate resources needed for an activity.

33
Q

What is the purpose of the acquire resources process?

A

Guides the selection of resources and assigns them to activities

34
Q

What do functional managers do?

A

Ensure the project receives the best resources

35
Q

What are the inputs to the acquire resources process?

A

Project management plan
Enterprise environmental factors
Organizational process assets
Project documents

36
Q

What are the outputs to the acquire resources process?

A 
Project management plan updates
Physical resource requirements
Project team assignments
Project documents updates
Enterprise environmental factors updates
Resource calendar
Change requests
Organizational process assets updates
37
Q

What are tools and techniques used for the acquire resources process?

A

Virtual teams
Pre-assignment
Decision making
Interpersonal and team skills

38
Q

What is pre-assignment?

A

When physical or team resources are determined in advance, they are considered “pre-assigned”.

39
Q

What is multicriteria decision analysis?

A

Criteria are developed and used to rate or score potential resources. Resources can be scored according to various criteria including availability, cost, ability, experience, knowledge, skills, attitude and international factors.

40
Q

What is the purpose of the develop team process?

A

Empowers team members to work hard and work well together.

41
Q

What is the Tuckman Ladder?

A

Describes the steps of project team development: Forming, Storming, Norming, Performing, Adjourning

42
Q

What are the inputs to the develop team process?

A

Project documents
Project management plan
Organizational process assets
Enterprise environmental factors

43
Q

What are the outputs to the develop team process?

A 
Enterprise environmental factors updates
Team performance assessments
Organizational process assets updates
Project documents updates
Project management plan updates
Change requests
44
Q

What are some tools and techniques used in the develop team process?

A 
Training
Colocation
Communication technology
Recognition and rewards
Interpersonal and team skills
Individual and team assessments
Virtual teams
Meetings
45
Q

What is colocation?

A

Placing team members in the same place at the same time to enhance their ability to perform as a team.

46
Q

What is the purpose of the manage team process?

A

Track team performance, give feedback, resolve issues, manage change

47
Q

What are characteristics of conflicts in a project?

A

Conflicts are inevitable in a project
Sources of conflict include scarce resources, scheduling priorities, and work styles
Conflicts should be addressed in private by using a direct, collaborative approach.

48
Q

What are techniques for managing conflict?

A 
Withdraw or avoid
Smooth or accommodate
Compromise or reconcile
Force or direct
Collaborate or problem solve
49
Q

What are inputs to the manage team process?

A 
Project management plan
Enterprise environmental factors
Project documents
Organizational process assets
Work performance reports
Team performance assessments
50
Q

What are outputs to the manage team process?

A

Project documents updates
Enterprise environmental factors updates
Project management plan updates
Change requests

51
Q

What are tools and techniques for the manage team process?

A

Interpersonal and team skills

Project management information system

52
Q

What is the purpose of the control resources process?

A

Ensures resources are available at the right time and the right place, and are released when no longer needed.

53
Q

What does the control resources process do?

A

Compares the planned utilization vs actual utilization of resources and corrects as necessary

54
Q

What are inputs to the control resources process?

A 
Organizational process assets
Project documents
Work performance data
Project management plan
Agreements
55
Q

What are outputs to the control resources process?

A

Work performance information
Project documents updates
Project management plan updates
Change requests

56
Q

What are tools and techniques for the control resources process?

A

Interpersonal and team skills
Data analysis
Problem solving
Project management information system

57
Q

What are the steps to problem solving?

A 
Identify the problem
Define the problem
Investigate
Analyze
Solve
Check the solution

Project Management (13 decks)

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