Intro Flashcards

1
Q

What is a project?

A

A temporary endeavor undertaken to create a unique product, service or result. It has a definite beginning and end and produce deliverables.

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2
Q

What is a deliverable?

A

Any unique, verifiable product result or capability to perform a service that is required to be produced to complete a process phase or project

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3
Q

What 4 qualities characterize all projects?

A
  1. Creates a unique product service or result
  2. Temporary endeavor
  3. Drives change
  4. Enables business value creation
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4
Q

What categories cause a project to start?

A
  1. Meet regulatory, legal or social requirements
  2. Satisfy stakeholder requests or needs
  3. Implement or change business or technological strategies
  4. Create, improve, or fix products, processes or services
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5
Q

What is a portfolio?

A

A group of projects, programs, operations managed as a group to achieve strategic objectives

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6
Q

What is a program?

A

A group of related projects, subsidiary programs, or program activities that accomplish a set of goals. Focuses on the interdependencies between projects and the program level.

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7
Q

What is project management?

A

The application of knowledge, skills, tools, and techniques to project activities in order to meet the project requirements.

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8
Q

What is operations and operations management?

A

Transforms resource or data inputs into desired goods, services or results and delivers value to the customers. They are ongoing production and continued efficiency to meet customer demands.

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9
Q

What is a project life cycle?

A

A series of phases that a project passes through from start to finish. Can be predictive or adaptive with phases that may be sequential, iterative, or overlapping.

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10
Q

What is a product life cycle?

A

A series of phases that represent the evolution of a product, from concept through delivery, growth, maturity and retirement. Can include more than one project life cycle.

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11
Q

What is a project phase?

A

A collection of logically related project activities that produces one or more deliverables.

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12
Q

What is a phase gate?

A

A review at the end of a phase in which a decision is made to continue, modify or end a phase or project.

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13
Q

What are project management processes?

A

A systematic series of activities where inputs are acted upon by tools and techniques to create outputs

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14
Q

What are process groups?

A

A logical grouping of project management processes to achieve specific project objectives.

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15
Q

What are knowledge areas?

A

An identified area of project management defined by its knowledge requirements and described in terms of its component processes, practices, inputs, outputs, tools and techniques.

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16
Q

What are business and project artifacts? Give examples.

A

Act as inputs and outputs across all processes.

  1. Data and info (work performance)
  2. Business documents (business case, benefits management plan)
  3. Agreements
  4. Project charter
  5. Project management plan
  6. Project documents
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17
Q

What is a project charter?

A

Document issued by project sponsor that formally authorizes the existence of a project and provides the project manager the authority to apply organizational resources to project activities.

18
Q

What is a project management plan?

A

A document that describes how to project will be executed, monitored and controlled.

19
Q

What are some metrics to measure project success?

A

Time, cost, scope, quality

20
Q

What are two categories of influence on a project?

A

Enterprise Environmental Factors and Organizational Process Assets

21
Q

What are external EEFs to the organization?

A

Marketplace conditions, social and cultural influences and issues, legal restrictions, commercial databases, academic research, government or industry standards, financial considerations, physical environmental elements

22
Q

What are internal EEFs to the organization?

A

Organizational culture, structure and governance, geographic distribution of facilities and resources, infrastructure, IT software, resource availability, employee capability

23
Q

What categories are there for Organizational Process Assets?

A
  1. Plans, processes, policies and procedures

2. Organizational knowledge repositories

24
Q

What categories are organization’s processes and policies grouped into?

A
  1. Initiating and Planning
  2. Executing, monitoring and controlling
  3. Closing
25
Q

What are OPAs used for?

A

To inform future work

26
Q

What is the purpose of an organizational system?

A

Determine the power, influence, interests, competence and political capabilities of the people within it.

27
Q

What are the factors that influence a system?

A
  1. Governance frameworks
  2. Management Elements
  3. Organizational structure types
28
Q

What does governance framework influence?

A

How objectives of an org are set and achieved, how risk is monitored and assessed, how performance is optimized

29
Q

What are management elements?

A

Components that dictate the principles and functions of management in an organization

30
Q

What are the different organizational structure types?

A
  1. Organic or simple
  2. Functional (centralized)
  3. Multi-divisional
  4. Virtual
  5. Hybrid
  6. Matrix-strong
  7. Matrix - weak
  8. Matrix - balanced
  9. Project Oriented
  10. PMO
31
Q

What is a PMO?

A

Project Management Office - an organizational structure that supports strategic alignment and acts as a liaison between an organization’s portfolios, programs, projects and the organization’s measurement systems

32
Q

Match the PMO degree of influence to it’s control level

A
  1. Supportive - Low level control
  2. Controlling - Medium level control
  3. Directive - high level control
33
Q

What is your duty as a project manager?

A

Determine the appropriate combination of processes, tools, inputs, techniques, outputs and life cycle phases to manage a project

34
Q

What is tailoring?

A

Selecting the appropriate combination of processes, tools, inputs, techniques, outputs and life cycle phases to manage a specific project

35
Q

What is project integration management?

A

Includes the activities used to combine, unify, and coordinate the various processes and project management activities during the project life cycle

36
Q

What is a sphere of influence?

A

Describes a field or area in which an individual has power to affect events

37
Q

What are the parts of the PMI talent triangle?

A

Technical project management, leadership, and strategic and business management

38
Q

What is the difference between a tool and a technique?

A

A tool is something tangible like a diagram or software. A technique is a defined systematic procedure.

39
Q

What are the different forms of power?

A

Positional, Informational, personal or charismatic, punitive or coercive, pressure-based, guilt-based, persuasive, avoiding

40
Q

What is the difference between leadership and management?

A

Management is associated with directing people to get from one point to another using a known set of expected behaviors. Leadership involves working with others through discussion or debate to guide them from one point to another.

41
Q

What are different types of leadership styles?

A

Laissez-faire, transactional, servant leader, transformational, charismatic, interactional

42
Q

When was the first PMBOK guide introduced?

A

1980s