Resilient & Carpet

Question 1

what is underlayment and its purpose

Answer 1

1/4” luna plywood underlayment is used to make the subfloor level before install

Question 2

What are sheet goods?

Answer 2

Vinyl that comes in sheets

Question 3

who installs the underlayment in your area

Answer 3

The flooring contractor.

Question 4

what are the 4 types of underlayment?

Answer 4

cement backer- tile
1/4” luan plywood- resilent floors
vapor barrier-hardwood
padding- Carpet

Question 5

what is the warranty on resilient and ceramic tile to the customer?

Answer 5

1 year

Question 6

stair nosing

Answer 6

nosing that is at the top of the stairs when their is carpet meeting stairs

Question 7

flash patch

Answer 7

patch used to create a level subfloor under plywood underlayment

Question 8

Metal Nosing

Answer 8

metal transition strip used when there is a step down at vinyl

Question 9

what should the minimum temperature be in the house in order to install resilient?

Answer 9

60 degrees

Question 10

Do you glue your underlayment?

Answer 10

No staple with 4” OC

Question 11

What protection is given sheet goos/resilient tile after they are installed?

Answer 11

protective covering

Question 12

Describe the installation procedures for a mud-set shower base:

Answer 12

1. plumber places membrane over surrounding base
2. Extend membrane 3’ above curb along side walls
3. 1/2” cement board on the sides w/ 1” mud set base
4. slope made by the tile contractor

Question 13

What ongoing maintenance should be performed by the customer for ceramic tile?

Answer 13

seal your grout and caulk joints yearly

Question 14

What height above the finished floor should the ceramic tile run for:
Soaker Tub w/o shower
Tub/shower

Answer 14

Tub: 14” above deck

Tub/Shower: 86” above floor

Question 15

Bullnose tile

Answer 15

Tile that has a rounded edge, usually were the tile pattern meets drywall

Question 16

Grout

Answer 16

material used to seal the spaces in-between tile

Question 17

Mastic

Answer 17

material used as tile adhesive

Question 18

Bullnose corner

Answer 18

tile that has to round a rounded corner

Question 19

Listello strip

Answer 19

Decretive tile

Question 20

What is the proper type of caulking used for ceramic tile conditions?

Answer 20

DAP 100% silicone

Question 21

whose responsibility is it to be sure that the subfolooring is prepared for the carpet? what is the ideal time frame?

Answer 21

Flooring contractor, usually day prior to install

Question 22

do we put padding in closets?

Answer 22

Yes

Question 23

what is a tack strip?

Answer 23

strip nailed to the subfloor so that padding and carpet can be attached to the OSB subfloor

Question 24

What is your carpet guarantee and stretching policy?

Answer 24

1 time in first year

Question 25

What is meant by matching carpet direction?

Answer 25

the direction the carpet pattern is running should be the same throughout the house

Question 26

Why should you only use one dye lot throughout house?

Answer 26

consistency

Question 27

Who cuts out the holes for our floor registers and installs the registers in your area?

Answer 27

HVAC contractor

Question 28

what should you do first if a customer states he has the wrong color carpet?

Answer 28

Look at the flooring contact with TAC

Question 29

what is your local procedure for carpet prep?

Answer 29

cleaning subfloor and check crown joist and floor squeeks

Question 30

List 4 things that you would cover in NHO related to resilient and carpet

Answer 30

1. vacuum often the first three months
2. seal grout
3. the stretch policy
4. cleaning process