Race Carer Support Network Flashcards
Who is Zoë Reed?
Director Organisation and Community; Freedom to Speak Up Guardian at South London and Maudsley NHS FT
She is also the PCREF Joint Strategic Lead and Co-Chair of the Joint Anti-Racism Steering Group.
What is PCREF?
Patient and Carer Race Equality Framework
It is a mandatory requirement for all mental health providers starting April 2024.
What are the key learning outcomes of the session?
- Insight into designing programs for community involvement
- Understanding how to tackle racial inequity in mental health services
- Introduction to tools for partnership approaches
- Opportunity to reflect on personal partnership working approach
What is the significance of the PCREF for the Trust?
It aims to eliminate racial disparity in mental health services and improve access, experience, and outcomes for racialized communities.
What is the main focus of the Trust’s strategy regarding anti-racism?
It aims to embed anti-racism at its core and influence the way services are delivered.
Fill in the blank: The Trust has __________ patients, with 9.2k being Black and Mixed Black.
36.7k
What does the PCREF governance structure include?
- Legislative and Regulatory Obligations
- National Organisational Competencies
- Patient and Carer Feedback mechanism
True or False: The PCREF includes a change engine and two data streams.
True
What are National Organisational Competencies (NOCs)?
- Cultural Awareness
- Staff Knowledge & Awareness
- Workforce diversity
- Partnership Working
- Co-production
- Co-learning
What is the role of Independent Advisory Groups (IAGs) in the PCREF?
They support local communities and are involved in the decision-making process.
What tragic events prompted the Trust’s focus on inequity?
The deaths of Sean Rigg and Olaseni Lewis.
What does the term ‘co-learning’ refer to in the context of NOCs?
A two-way process that strengthens collaborative knowledge sharing beyond co-production principles.
How does the Trust track progress in eliminating inequity?
Using the NHSE PCREF Dashboard and real-time patient feedback mechanisms.
What is a key aspect of the Trust’s approach to partnership working?
Building on existing relationships with local Black communities.
Fill in the blank: The PCREF is designed as a __________ approach to improve access and outcomes for racialized communities.
Participatory
What was the initial step in developing partnerships for the PCREF?
Developing logos, branding, and images together with local Black-led community organizations.
What are the expected outcomes of the PCREF by 2026?
To embed anti-racism in mental health practices across the Trust.
What does the Trust’s strategy commit to regarding PCREF?
Embedding PCREF at scale and leading anti-racism in mental health.
What is the primary goal of addressing racism in mental health services?
To eliminate racism wherever it is found and ensure equitable delivery of services
This involves taking a learning approach and utilizing a specific Toolkit.
What are the five stages in the National Organisational Competencies (NOCs) development process?
- Stage 1: Boroughs
- Stage 2: Learning time and setup
- Stage 3: Separate Work in constituencies
- Stage 4: Together Work; Trust-wide
- Stage 5: Together Work; Borough
These stages lead to events in January 2022.
What is the purpose of the Group Agreement in the PCREF Governance model?
- Respect and value each other
- Work in partnership with understanding
- Learn together
- Empower Black and Mixed Black voices
- Collective accountability for effective delivery
This agreement is read at the beginning of all governance meetings.
What is the Anti-Racism Vision Statement’s aim?
To apply anti-racism approaches to remove systemic racism conditions
This includes addressing bias and prejudice built into systems and practices.
What are the five main workstreams identified in the Anti-Racism Plan?
- Services – PCREF
- Workforce
- Communications and Engagement
- Research
- Working with Police
Additional emerging areas include procurement and policies.
What is the purpose of the Joint Anti-Racism Steering Group (JARSG)?
To ensure transparency and accountability on the Anti-Racism Plan progress
It includes equal representation from various stakeholders.
What evaluation methodologies were proposed for the evaluation approach?
- Developmental Evaluation
- PROCTOR Framework
These methodologies accommodate partnership complexities and changing ideas.
What does the term ‘Personally Mediated Racism’ refer to?
Racism that occurs on an individual level, involving prejudice and discrimination
It is one of the three levels of racism identified in the theoretical framework.
Fill in the blank: The Trust aims to be an _______ workplace.
anti-racism
This involves embodying anti-racism in leadership and culture.
What are key aspects to consider for implementing the PCREF approach?
- Genuine partnership working
- Clarity on PCREF objectives
- Mainstreaming metrics into performance monitoring
- Co-designing the program
These aspects are crucial for eliminating racial disparity.
True or False: PCREF is primarily about community engagement.
False
PCREF focuses on partnership working to eliminate inequity.
What is the significance of the Triple Leadership model in the governance structure?
Ensures equal representation and accountability among service users, community leaders, and staff
This model is critical for driving change.
What is the role of the PCREF Developmental Evaluation Workstream?
To evaluate progress on the implementation of PCREF with triple leadership
It includes service user/carer, community, and staff representatives.
What are the expected outcomes of the Anti-Racism Plan?
- Improved access
- Better patient outcomes
- Elimination of racial inequity in services
These outcomes focus on enhancing experiences for service users and their carers.
What is the focus of the Water of Systems Change (WoSC) toolkit?
To shift the conditions holding racial disparity in place
It provides teams with tools to tackle inequity locally.
What is the importance of the ‘DIALOG’ and ‘PEDIC’ tools?
To measure patient outcomes and service outcomes respectively
These tools are part of the evaluation framework.
What is the primary task for each Single Constituency Group?
Develop one Change Idea and seek to get it adopted by all three constituencies
What should each group consider regarding stereotypes?
How do they stereotype us?
What is a key aspect of thinking for partnership fitness?
How do I need to think so I am fit for partnership?
What behavior is necessary to be perceived as serious about collaboration?
How do I need to behave so I am seen as serious about working collaboratively for the long term?
What are the three groups involved in the partnership?
- Staff Problem Solving Groups
- Service User and Carers Group
- Community Leaders Group
What is the purpose of presenting Change Ideas?
Negotiation to see which one is adopted
What happens after the role play?
Each constituency group reflects on how they experienced the other two groups
Fill in the blank: Each group will develop one Change Idea and consider how they ______.
stereotype us
Fill in the blank: To be perceived as fit for partnership, one must consider how they need to ______.
think
True or False: Each constituency group will act independently without collaboration.
False
What is the overall goal of the partnership activity?
To tackle racial inequity in the Service
