quiz Flashcards

1
Q

what arranges people and resources to work toward a goal

A

Organizing

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2
Q

What is a system of tasks, reporting relationships and communication linkages

A

organization structure

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3
Q

What means that people and groups perform different jobs

A

division of labor

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4
Q

What is the official structure of the organization

A

formal structure

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5
Q

What is the set of unofficial relationships among an organizations members

A

informal structure

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6
Q

What identifies the informal structures and their embedded social relationships that are archive in an organization

A

social network analysis

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7
Q

What is the process of grouping together people and jobs into work units

A

departmentalization

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8
Q

What are groups together people with similar skills who perform similar tasks

A

functional structure

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9
Q

What is a lack of communication and coordination across functions

A

functional chimneys or silos problem

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10
Q

What are groups together people working on the same product in the same areas, or with similar customers

A

divisional structure

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11
Q

What are groups together people and jobs working on a single product or service

A

product structure

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12
Q

What brings together people and jobs performed in the same location

A

a geographical structure

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13
Q

What are groups together people and jobs that serve the same customers or clients

A

customer structure

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14
Q

What combines functional and divisional approaches to emphasize project or program teams

A

matrix structure

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15
Q

what brings together members from different functional departments

A

cross-functional team

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16
Q

what uses permanent and temporary cross-functional teams to improve lateral relations

A

team structure

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17
Q

What uses IT to link with networks of outside suppliers and service contractors

A

network structure

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18
Q

What uses information technologies to operate as a shifting network of alliances

A

virtual organization

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19
Q

What is the process of configuring organizations to meet environmental challenges

A

organizational design

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20
Q

What is top management keeps the power to make most decisions

A

centralization

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21
Q

what top management allows lower levels to help make many decisions

A

decentralization

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22
Q

What is the process of entrusting work to others

A

delegation

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23
Q

What gives people freedom to do their jobs as they think best

A

empowerment

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24
Q

what emphasizes formal authority, rules, order, fairness, and efficiency

A

bureaucracy

25
Q

what are bureaucratic, using a centralized and vertical structure

A

mechanistic designs

26
Q

What are adaptive using a decentralized an horizontal structure?

A

Organic designs

27
Q

What allows a worker to complete a full-time job in less than five days

A

compressed workweek

28
Q

flexible working hours give employees some choice in daily work hours

A

flexible working hours

29
Q

involves using IT to work at home or outside the office

A

Telecommuting

30
Q

What splits one job between two people

A

job sharing

31
Q

what is a system of shared beliefs and values guiding behavior

A

organizational culture

32
Q

What are clear, well defined, and widely shared among members

A

strong cultures

33
Q

what is the process through which new members learn the culture of an organization

A

socialization

34
Q

What is what you see and hear when walking around an organization

A

observable culture

35
Q

What is found in the underlying values of the organization

A

core culture

36
Q

what are beliefs and values shared by organization members

A

core values

37
Q

What actively develops, communicates, and enacts shared values

A

value based management

38
Q

what uses language and symbols and actions to establish and maintain a desired organizational culture

A

symbolic leader

39
Q

what involves practices that create meaning and shared community among organizational members

A

workplace spirituality

40
Q

what is the process of taking a new idea and putting it into practice

A

innovation

41
Q

what results in better ways of doing things

A

process innovations

42
Q

what results in new or improved goods or services

A

product innovations

43
Q

what results in ways for firms to make money

A

business model innovations

44
Q

what reduces the carbon footprint of an organization or its products

A

green innovation or sustainable innovation

45
Q

what is business innovation driven by a social conscience

A

social innovation

46
Q

what pursues innovative ways to solve pressing social problems

A

social entrepreneurship

47
Q

what is the process of turning new ideas into salable products

A

commercializing innovation

48
Q

what recognizes the potential for valuable innovations to be launched from lower organization levels and diverse locations including emerging markets

A

reverse innovation

49
Q

what are special creative units set free from the normal structure for the purpose of innovation

A

skunkworks

50
Q

who tries to change the behavior of another person or social system

A

change leader

51
Q

what results in a major and comprehensive redirection of the organization

A

transformational change

52
Q

What bends and adjusts existing ways to improve performance

A

incremental change

53
Q

what is the phase during which a situation is prepared for change

A

unfreezing

54
Q

what is the phase where a planned change actually takes place

A

changing

55
Q

what is the phase at which change is stabilized

A

refreezing

56
Q

what pursues change through formal authority and or the use of rewards or punishments

A

force-coercion strategy

57
Q

What pursues change through empirical data and rational argument

A

rational persuasion strategy

58
Q

what pursues change by participation in assessing change needs, values, and goals

A

shared power strategy