quiz Flashcards
what arranges people and resources to work toward a goal
Organizing
What is a system of tasks, reporting relationships and communication linkages
organization structure
What means that people and groups perform different jobs
division of labor
What is the official structure of the organization
formal structure
What is the set of unofficial relationships among an organizations members
informal structure
What identifies the informal structures and their embedded social relationships that are archive in an organization
social network analysis
What is the process of grouping together people and jobs into work units
departmentalization
What are groups together people with similar skills who perform similar tasks
functional structure
What is a lack of communication and coordination across functions
functional chimneys or silos problem
What are groups together people working on the same product in the same areas, or with similar customers
divisional structure
What are groups together people and jobs working on a single product or service
product structure
What brings together people and jobs performed in the same location
a geographical structure
What are groups together people and jobs that serve the same customers or clients
customer structure
What combines functional and divisional approaches to emphasize project or program teams
matrix structure
what brings together members from different functional departments
cross-functional team
what uses permanent and temporary cross-functional teams to improve lateral relations
team structure
What uses IT to link with networks of outside suppliers and service contractors
network structure
What uses information technologies to operate as a shifting network of alliances
virtual organization
What is the process of configuring organizations to meet environmental challenges
organizational design
What is top management keeps the power to make most decisions
centralization
what top management allows lower levels to help make many decisions
decentralization
What is the process of entrusting work to others
delegation
What gives people freedom to do their jobs as they think best
empowerment