chapte 5 review

Question 1

Planning is best described as the process of _____________ and _____________.

Answer 1

setting objectives;

deciding how to accomplish them

Question 2

The benefits of planning often include _______________.

Answer 2

improve focus

Question 3

The first step in planning process is to ________________.

Answer 3

define your objectives

Question 4

As a first step to help implement her firm’s strategic plans, the CEO of a business firm would want marketing, manufacturing, and finance executives to develop clear and appropriate ___________________.

Answer 4

operational plans

Question 5

______________ planning identifies alternative courses of action that can be quickly taken if problems occur with the original plan.

Answer 5

contingency

Question 6

Having a clear sexual harassment policy won’t help an organization mush unless it is accompanied by clear _____________ that let all members know for sure how it will be implemented.

Answer 6

procedures

Question 7

When a manager is asked to justify a new budget proposal on the basis of projected activities rather than as an incremental adjustment to the prior-year’s budget, this is an example of _____________.

Answer 7

procedures

Question 8

One of the expected benefits of participatory planning is _____________.

Answer 8

more commitment to implementation

Question 9

When managers use benchmarking in the planning process, they usually try to _______________.

Answer 9

identify best practices used by others

Question 10

In a hierarchy of objectives, plans at lower levels are supposed to act as ____________ for accomplishing higher-level plans.

Answer 10

means

Question 11

If a team leader wants to tap the advantages of participatory planning, what type of decision-making method should he or she use?

Answer 11

group

Question 12

From a time management perspective, which manager is likely to be in best control of his or her time? One who __________________.

Answer 12

works on the most important things first

Question 13

A marketing plan in a business firm most likely deal with __________________.

Answer 13

sales and product distribution

Question 14

The best planning goals or objectives would have which of the following characteristics?

Answer 14

realistic and possible to achieve, while still challenging

Question 15

The planning process isn’t complete until ______________.

Answer 15

plans are implemented and results evaluated