Chapter 8 review Flashcards

1
Q

The main purpose of organizing as a management function is to ______________________.

A

arrange people and resources to accomplish work

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2
Q

An organization chart is most useful for _______________.

A

showing designated supervisory relationships

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3
Q

Rumors and resistance to change are potential disadvantages often associated with ________________.

A

informal structures

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4
Q

When an organization chart shows that vice president of marketing, finance, manufacturing, and purchasing all report to the president, top management is using a _________________ structure.

A

functional

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5
Q

The “two-boss” system of reporting relationship is both a potential source of problems and one of the key aspects of _____________ structures.

A

matrix

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6
Q

A manufacturing business with a functional structure has recently acquired two other businesses with very different product lines. The president of the combined company might consider using a ______________ structure to allow a better focus on the unique needs of each product area.

A

divisional

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7
Q

An organization using a ____________ structure should expect that more problems will be solved at lower levels and that top managers will have more time free to engage in strategic.

A

matrix

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8
Q

The functional chimneys problem occur when people in different functions _____________

A

fail to communicate with one another

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9
Q

An organization that employs just a few “core” or essential full-time employees and outsources a lot of remaining work shows signs of using a ______________ structure.

A

network

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10
Q

A “tall” organization will likely have _________ spans of control than a “flat” organization with the same number or members.

A

narrower

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11
Q

if a student in one of your course groups volunteers to gather information for a case analysis and the other members tell him to go ahead and choose the information source he believes are most important, the group is giving the student ____________ to fulfill the agreed-upon task.

A

authority

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12
Q

The bureaucratic organization described by Max Weber is similar to the _____________ organization described by Burns and Stalker.

A

mechanistic

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13
Q

Which organization design would likely be a good fit for a dynamic and changing external environment?

A

organic

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14
Q

Workers following a compressed workweek schedule often work 40 hours in ___ days.

A

4 (less than 5)

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15
Q

Which alternative work schedule is identified by Working Mother Magazine as being used by all companies on its list of “100 Best Employers for Working Mom’s”?

A

flexible hours

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