Questions 81-100 Flashcards

1
Q

How do we measure Team member engagement in store

A

KFC Listens

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2
Q

What is the definition of GAP

A

Waste and Missing combined

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3
Q

After how many hours until an 18 year old requires a break

A

6 hours

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4
Q

Why do we complete the doneness test

A

To make sure chicken is cooked and at the right temperature

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5
Q

Why are we not allowed to wear a blue plaster over a new piercing

A

Health + Safety - Can fall off

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6
Q

What does H.U.G stand for in relation to upgrades

A

Hello Upgrade Goodbye

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7
Q

What is the correct procedure for an employee if they call in with a sickness bug

A

Not allowed to come back for 48 hours or until it passes. Must phone store 3 hours before shift

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8
Q

What does EHO stand for

A

Environmental Health Organisation

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9
Q

What are the probe requirements now in restaurant

A

Vegan, Raw, Dairy, Cooked

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10
Q

What are the nine core processes

A

Chicken Checkins, Deployment, Fo8, FSMS, Forecasting, Fix by Restaurant, People, Weekly Cleaning, QPM

CcD 4F’s PWQ

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11
Q

How many litres of water goes into a three-step gravy

A

3.5 Litres

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12
Q

Why should we take the temperature of gravy before you sieve it

A

To make sure it is hot enough/cooked properly

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13
Q

What temperature should Tropicana be stored at

A

Between 1°C and 5°C

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14
Q

How many heads are in one tray of chicken

A

20

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15
Q

Who else can use your till apart from you

A

No one

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16
Q

How do you calibrate probes and what the temperature range should be

A

Stir about in ice water - between 0°C and 1°C

17
Q

What does HASAWA stand for

A

Health and safety at work act

18
Q

What does ROCC stand for

A

Restaurant Operations Compliance Chain

19
Q

How many pieces of popcorn goes in a small popcorn

A

10

20
Q

What does the term ticket average refer to

A

Average sale price