Questions 141-160 Flashcards

1
Q

What does dwell time refer to

A

The time between a customer placing an order and receiving the order at the Drive-Thru

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2
Q

What should we be checking for on high chairs

A

Cleanliness, stability, straps working properly

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3
Q

How many days does cheese have once opened and placed in a fillet bag

A

5 Days

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4
Q

Are you allowed to wear false eyelashes/eyelash extensions

A

No

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5
Q

Why should we individually date mayo cartridges at the burger station

A

Could be taken out on different days, need to make sure FIFO is followed

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6
Q

Where is the first aid box kept in the restaurant

A

The Office

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7
Q

What does PLEASE stand for

A

Politely Listen, Express Apology, Satisfy with Extras

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8
Q

Why is there two rings at two different heights on the disabled alarm cord

A

Disabled chair, customer might have fallen

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9
Q

How many days does a product have once it has completed a defrost cycle

A

2 Days

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10
Q

What is the new red apron procedure

A

Up when breading, emptying dip basket, and in chiller.
Folded when at fryers and when filling up dip basket
Off when transferring

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11
Q

How long do you leave cookies for to cool before transferring over to the cabinet

A

20 Minutes

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12
Q

What does the term SPLH stand for

A

Sales per Labour Hour

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13
Q

What pieces of chicken should be double breaded

A

Legs

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14
Q

What does shift execution refer to

A

How the shift is set up and how it performs

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15
Q

What does the term FIFO stand for and when should this be used

A

First in First Out - should be used for any chilled or frozen products

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16
Q

Why should we complete self score ROCC audits in restaurant

A

To make sure the restaurant is up to standard

17
Q

How often should PPE be checked

A

Morning and Changeover Checks