Questions 101-120 Flashcards

1
Q

What should you do with dishes in the sink if there is a water defrost in the sanitise sink

A

Use the wash sink to wash and the rinse sink to sanitise

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2
Q

What is the danger zone temperature

A

If outside the temperatures, chilled, between 5°C and 63°C

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3
Q

What are the benefits of reviewing the gold standard reports

A

Make sure we aren’t selling out of date products

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4
Q

What does EPT stand for

A

Employees per Thousand

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5
Q

What is Suma Freeze

A

Anti-Freeze

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6
Q

What is KFC Listens and what do we measure on this platform

A

Staff happiness

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7
Q

Why must we complete the customer journey walk multiple times per day

A

To ensure we give the customers the best experience possible

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8
Q

How would someone apply for a role in your restaurant

A

Via Harri or through Indeed

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9
Q

What is the hold time for Original Recipe Chicken

A

1 hour and a half

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10
Q

What should you do if you find defrosted product with no dates on it

A

Check bags around, use red label gun

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11
Q

When should you complete the oil visibility test

A

Every morning and night

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12
Q

Who is responsible for health and safety in your restaurant

A

Everyone

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13
Q

What is the difference between the yellow and purple sanitise strips

A

Yellow - Chemical Bottles
Purple - Sanitise Water

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14
Q

What is KFC Listens and when should we complete this

A

Feedback from guest/employee experience, should be completed every quarter

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15
Q

How many tablets go into the master sanitise bucket

A

1

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16
Q

How often should a fire drill be completed

A

Every Month

17
Q

What should you do if a financial auditor turns up in your restaurant

A

Ask for ID, Answer question(s), Follow and Report

18
Q

What is the solution called that is used to clean the coffee machine

A

Franke Cleaner

19
Q

What does the term gold standard mean

A

The product being in time, right temperature and being the proper standard

20
Q

What enablers make up the shift runner scorecard

A

Forecast, Peak Availability, Gold Standard, FC Pack Speed, DT Dwell Time, Handoff Time, Upgrades