Questions 161-180 Flashcards
In what area should you use Good Sense Breakdown
Bathrooms
What is the correct procedure for seasoned fries if you have cooked half a bag
Dump fries into the fry dump, press the seasoning tub 4 times over the fries and mix evenly
When should a new team member complete their station
24 hours for front and middle, 32 hours for kitchen
What are the panic buttons for and where are they located
They are located under front counter tills and under office counter and are used if the restaurant is being robbed or attacked.
How do you remove the filters on the microwave so they can be cleaned
Unscrew bottom then clean, leave the air dry
What is the target for customer satisfaction
80%
What is the target hand off time for home delivery
5 Minutes
How many employees work in your restaurant
33
Why is it important that a home delivery driver takes his helmet off when in the restaurant
So his face is visible to CCTV cameras/security if required
How long do pre-potted beans take to cook
3 Minutes
Why is the blue tape so important when bagging corn on the cob
Makes it safer for customers to open
What is the correct procedure for washing your hands
Must be done every hour or after handling money, going to the toilet, going on your phone, touching your face, coming back from a smoke, coming back from your break or after using any chemicals
What things should you be checking for when prepping COTB
Broken Bones, Feathers, Giblets, Bruises, Blood Clots, Discolouration
What is the definition of a success routine
Do figure of 8’s, set target for shifts and ensure these are hit consistently
What should the Shift Runner do if ROCC enter the restaurant
ID them, answer any questions that they have and follow them around the restaurant
