Q&A L2 Flashcards
Which one of the group development activities matches this statement: “Members start to communicate their feelings but still view themselves as individuals rather than part of the team. They resist control by group leaders””
a. Forming
b. Storming
c. Norming
d. Performing
b) Storming
In developing across stages, the group’s focus on getting things done increases. What changed?
a. Task orientation
b. Socio-economic relationship
c. Leadership style
d. Cooperation
a) Task orientation
What is NOT a team emergent state?
a. Collective knowledge
b. Goal orientation
c. Psychological safety
d. Cohesion
a) Collective knowledge
This is a team learning outcome
Bruce decides to leave his team, due to an emergency. His teammates feel confident they can still finish their tasks, as their knowledge overlapped with Bruce’s and there is no gap. This is an example of…
a. Transactive memory system
b. Holistic mental model
c. Shared mental model
d. None of the above
c) Shared mental model
Which of these statements is true?
a. All types of diversity can lead to positive/negative team outcomes, so team diversity does not really matter
b. The impact of diversity in team outcomes is moderated by how functional or task-oriented the type of diversity is
c. If you get to demographic diversity, teams are most effective
d. Beyond deep-level diversity is the most effective for teams to function
a)
According to the Categorization-Elaboration Model, team diversity leads to better performance when:
a. Team members focus on their differences and form in-groups and out-groups.
b. Team members engage in the process of team elaboration.
c. A dominant leader assigns tasks based on expertise.
d. Social categorization is ignored entirely.
b)
Which of the following biases in decision-making is characterized by group members prioritizing harmony over critical evaluation?
a. Social loafing
b. Groupthink
c. Diffusion of responsibility
d. Abilene’s Paradox
b)
What does the dispersion index measure in a team setting?
a. The average level of diversity in a team
b. The extent to which team members differ from each other
c. The overall performance of the team
d. The level of collaboration among team members
b)
Which of the following statements is true regarding faultlines in team diversity?
a. Faultlines assume that diversity does not influence subgroup formation.
b. Faultlines refer to the interactions between different types of diversity within a team.
c. Faultlines can only occur when team members share similar characteristics.
d. Faultlines are unrelated to subgroup formation in teams.
b)
Which one of these is NOT an objective measure?
a. Blau index
b. Faultline index
c. Self-report
d. None of the above
c)
When a team member quietly ignores rules and is not invested in the group, that is…
a. Loyal Conformity
b. Deviance out of group loyalty
c. Strategic conformity
d. Uneasy conformity
c)
Also called passive nonconformity
In which one of these scenarios dissenters/deviants would not be tolerated?
a. First-time offender
b. The dissenter/deviant holds a lot of power
c. The severity of the action is mild
d. The group is in the adjouring phase
d)
A group member shows deviance and they get punished through devaluation and derrogation because of it. What is the group trying to restore?
a. Group locomotion
b. Group positivity
c. Group distinctiveness
d. Group cohesion
b)
When teams attend industry conferences or interdepartmental workshops they’re engaging in…
a. Interteam learning
b. Intrateam learning
c. Fundamental learning behavior
d. Changes in collective knowledge
a)
Which one of these best describes a transition phase?
a. When a team is focused on doing their actual work, completing tasks, and managing the workload
b. When a team looks back at how things went, checks if goals need to be adjusted, and makes plans for the next steps
c. When a team communicates, resolves conflicts, and builds trust
d. None of the above
b)
