Lecture 3 - HR policies Flashcards

1
Q

HR policy domains

A

Recruitment = organizatioal practices and decisions that affect either number, or types of individuals that are willing to apply for a job

Employer branding = the promotion of a clear distinctive and attractive image of the organization as an employer

Assessment and selection
Training and development
Reward system

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2
Q

Motivations to recruit for diversity

A
  1. The legal case: avoiding discrimination claims
  2. The moral case: fairness principles
  3. The business case: to reach broader markets
  4. The innovation and learning: diversity as source of diverse perspectives, ideas, knowledge
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3
Q

Who should recruit for diversity?

A

Recruitment demographics matter - they influence applicants’ first impressions of a company

  • Male applicants interviewed by male recruiters were more attracted to the firm than female applicants
  • Applicants from a racio-ethnic minority group are more attracted to and likely to work for a company when recruited by someone from a racio-ethnic minority background
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4
Q

Where?

A

Formal: websites, job fairs, employment agencies (better for minorities)

Informal: employee referrals, referrals by friends, personal contacts

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5
Q

Informal vs formal recruitment

A

Informal: considered superior but has detrimental effects for diversity staffing and inclusion

Formal: better to target specific minority influences

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6
Q

When do organizations recruit for diversity?

A

The more challenging it is for organizations to find, recruit, and select personnel, the more likely it is to employ higher proportions of members of minority groups

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7
Q

When may it be counterproductive to recruit for diversity?

A

When the demographic composition of its available labor pool is exhausted

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8
Q

Tactics to convey diverse and inclusive treatment

A

**Assertive tactics:
**
- Ingratiation
- Promotion
- Exemplification
- Supplication

**Defensive tactics:
**
- Disclaimers
- Apologies
- Prosocial behavior

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9
Q

Ingratiation

A

Psychological technique in which an individual attempts to influence another person by becoming more likeable to their target
Aim: signaling congruence in values to convince minority groups that the organization is likeable
* Targeted ads
* Minority networks
* Pictorial diversity in ads

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10
Q

Promotion

A

Organizations that have received recognition for successful management of diversity promote these facts in their advertisement
* Diversity awards
* Publishing improved minority leadership representation
* Highlighting successful mentoring programs

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11
Q

Exemplification

A

Organizatioal attempts to portray themselves favorable by performing acts of CSR
Aim: to project integrity and moral worthiness resulting from diversity-related accomplishments
* Sponsoring
* Donation to charities
* Voluntary action
* Philatropy programs

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12
Q

Supplication

A

When companies cannot portray themselves as diverse because they are demographically homogeneous
Instead, they admit they need help and encourage minorities to apply

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13
Q

Defensive tactics

A

A reactive response in order to restore an organization’s negative diversity image in relation to potentially damaging events in the past

  • Disclaimers: while we want to be diverse, it is not yet reflected in the organziation’s workplace reality
  • Apologies and pro-social behaviors:
  • Reaction to something bad that has happened
  • A promise to do better in response to ill-handling of discrimination
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14
Q

When do these tactics work best?

A

Diversity reputation
- Alignment is key
- Poor reputation: defensive tactics are more appropriate
- Favorable reputation: assertive tactics are more fitting

Attribution
- When the motive is to avoid legal trouble, defensive tactics may be better
- When the motive is to reap the benefits of diversity, assertive tactics may be better
- When identity saliece/threat is high among minority members, targeted recruitment is important

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15
Q

How imporant is minority identity in the organizational context?

A

When identity salience is high among minority members targeted recruitment is important

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16
Q

Signaling theory

A

Because job seekers often have little information they draw inferences on what a company is like by relying on signals (websites, job fairs, job ads)

Signals = artifacts of culture

17
Q

Corporate social performance signals about…

A

Community involvemet
Pro-environmental behaviors

18
Q

CSR tactics gone wrong: greenwashing

A

When a compay says their motive for investing in pro-environmental energy is for environmental reasons it was more perceived as greenwashing than the economic motive
They believed they were doing it for strategic purposes

19
Q

Selection and assessment

A
  1. Attraction: looking for a company where you see yourself in
  2. Selection: recruiter tends to favor those who are similar to them
  3. Attrition: people that do not feel that they fit in are most likely to leave
20
Q

Affirmative action policies

A

Efforts by the organization aimed at ensuring that individuals from traditionally excluded groups are proportionally represented in the workforce and managerial positions

21
Q

Circumstances under which people would resist AAPs

A
  • Structual features of AAP
  • Perceiver characteristics
  • Communication about AAP
22
Q

Types of AAPs

A
  1. Opportunity Enhancement: Actively encourage minorities to apply, expanding the pool of qualified candidates.
  2. Equal Opportunity: No discrimination allowed—just fairness in decision-making.
  3. Tiebreak: If two candidates are equally qualified, the minority candidate gets preference.
  4. Strong Preferential Treatment: Minority status is heavily weighted, significantly influencing decisions
23
Q

Factors influencing support for AA-plans

A

Increased support:
* belief that target groups experience discrimination
* personal or collective self-interest
* personal experiences of discrimination

Decreased support:
* among those with strong racist beliefs or opposing political ideologies
* higher prescriptiveness

24
Q

Recommendations

A
  • Ensure what people perceive AAPs as fair
  • Show how AAPs can eliminate barriers for underutilized human capital among minority griups
  • Use transparent selection procedures
  • Use less prescriptive AAPs
  • Clarify goals
25
Q

Two types of integrity tests

A
  1. Overt (Do you believe there is some dishonesty in everyone?”)
  2. Personality-based (“I am more sensible than adventurous”)
26
Q

Training and development

A

Diversity training
Ethics training

27
Q

Diversity training

A

Meetings in which a tained instructor educates employees about workplace diversity
- Awareness of diversity issues
- Skills and attitudes needed to work with people who are different from themselves

28
Q

Ingredients for successful diversity training

A

Task interdependence: you work together in a group and actively engage
Both and active forms of instruction
Human instructor
Multiple sessions instead of a single session
Voluntary

29
Q

Ethics training

A

Designed to enhance employee knowledge, skills and decision making in ethics area
- Games
- Behavioral stimulation

30
Q

Rewards systems

A
  • How rewards affect teammwork and behavior
  • Team-level rewards, not just individual salaries: higher levels of social integration
31
Q

Rewards recipies for disaster

A
  1. Unequal outcomes
  2. Competition between coworkers
  3. Variable pay incentives