Project Resources Management Flashcards
Adjourning
udemy- Once the project is done, either the team moves onto other assignments as a unit, or the project team is disbanded and individual team members go on to other work.
pmbok- the team completes the work and moves on from the project. This typically occurs when staff is released from the project as deliverables are completed or as part of the Close Project or Phase process
Authority power
udemy- Project management team members may have authority over other project team members, may have the ability to make decisions, and perhaps even sign approvals for project work and purchases.
pmbok- The rights to apply project resources, make decisions, sign approvals, accept deliverables, and influence others to carry out the work of the project.
Coercive power
udemy- The project manager has the authority to discipline the project team members. This is also known as penalty power.
pmbok- ability to invoke discipline or negative consequences
Collaborate/Problem solving
udemy- This approach confronts the problem head-on and is the preferred method of conflict resolution. Multiple viewpoints and perspectives contribute to the solution.
pmbok- Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment.
Collective bargaining agreement constraints
udemy- Contracts and agreements with unions or other employee groups may serve as constraints on the project.
Competency
udemy- This attribute defines what talents, skills, and capabilities are needed to complete the project work.
pmbok- The skill and capacity required to complete assigned activities within the project constraints
Compromising
udemy- This approach requires that both parties give up something.
pmbok- searching for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict. This approach occasionally results in a lose-lose situation.
Vroom’s Expectancy Theory
This theory states that people will behave based on what they expect as a result of their behavior. In other words, people will work in relation to the expected reward.
Expert power
udemy- The project manager’s authority comes both from experience with the technology the project focuses on and from expertise in managing
projects.
Forcing power
udemy- The person with the power makes the decision.
Formal power
udemy- The project manager has been assigned the role of project manager by senior management and is in charge of the project.
Forming
udemy- The project team meets and learns about their roles and responsibilities on the project. Little interaction among the project team happens in this stage as the team is learning about the project and project manager
pmbok- This phase is where the team members meet and learn about the project and their formal roles and responsibilities. Team members tend to be independent and not as open in this phase.
Herzberg’s Theory of Motivation
udemy- Frederick Herzberg’s theory of the motivating agents and hygiene agents that affect a person’s willingness to excel in his career.
Hierarchical organizational chart
udemy- A chart showing the relationship between superior and subordinate employees, groups, disciplines, and even departments.
Issue log
udemy- A logbook of the issues the project team has identified and dates as to when the issues must be resolved by. The issue log may also include team members or stakeholders who are responsible for finding a solution to the identified issues.
pmbok- The issue log is used to identify issues such as lack of resources, delays in raw material supplies, or low grades of raw material
Maslow’s Hierarchy of Needs
Abraham Maslow’s theory of the five needs all humans have and work toward.
McClelland’s Theory of Needs
David McClelland developed this theory, which states our needs are acquired and developed by our experiences over time. All people are, according to this theory, driven by one of three needs: achievement, affiliation, or power.
McGregor’s Theory of X and Y
Douglas McGregor’s theory that states management views workers in the Y category as competent and self-led and workers in the X category as incompetent and needing to be micromanaged.
Multicriteria Decision Analysis
udemy- A method to rate potential project team members based on criteria such as education, experience, skills, knowledge, and more.
pmbok- a technqiue to develop and use criteria to rate or score potential resources.
Norming
udemy- Project team members go about getting the project work, begin to rely on one another, and generally complete their project assignments.
pmbok- team members begin to work together and adjust their work habits and behaviors to support the team. The team members learn to trust each other.
Organization chart
udemy- Traditional chart that depicts how the organization is broken down by department and disciplines. This chart is sometimes called the organizational breakdown structure (OBS) and is arranged by departments, units, or teams.
pmbok- a graphic display of project team members and their reporting relationships.
Ouchi’s Theory Z
William Ouchi’s theory is based on the participative management style of the Japanese. This theory states that workers are motivated by a sense of commitment, opportunity, and advancement.
Performing
udemy- If a project team can reach the performing stage of team development, they trust one another, work well together, and issues and problems get resolved quickly and effectively.
pmbok- Teams that reach the perfoming stage function as a well-organized unit. They are interdependent and work through issues smoothly and effectively.
Political interfaces
The hidden goals, personal agendas, and alliances among the project team members and the stakeholders.
RACI chart
udemy- A RACI chart is a matrix chart that only uses the activities of responsible, accountable, consult, and inform.
pmbok- a useful tool used to ensure clear assignment of roles and responsibilities when the team consists of internal and external resources.
Referent power
The project team personally knows the project manager. Referent can also mean that the project manager refers to the person who assigned him the position.
Resource breakdown structure (RBS)
udemy- This hierarchical chart can decompose the project by the type of resources used throughout it.
pmbok- a hierarchical representationm of resources by category and type. Examples of resource categories include but are not limited to labor, material, and equipment/supplies. Example of types may include the skill level, grade level, required certifications, or other information as appropriate to the project.
Responsibility assignment matrix (RAM)
udemy- A RAM chart shows the correlation between project team members and the work they’ve been assigned to complete.
pmbok- shows the project resources assigned to each work package. It is used to illustrate the connections between work packages, or activities, and project team members.
Responsibility
udemy- A responsibility is the work that a role performs.
pmbok- the assigned duties and work that a project team member is expected to perform in order to complete the project’s activities.
Resource management plan
udemy- This plan defines staff acquisition, the timetable for staff acquisition, the staff release plan, training needs for the project team, any organizational compliance issues, rewards and recognitions, and safety concerns for the project team doing the project work.
pmbok- the component of the project management plan that provides guidance on how project resources should be categorized, allocated, managed, and released.
Reward
The project manager has the authority to reward the project team.
Role
udemy- This denotes what a person is specifically responsible for in a project. Roles are usually tied to job titles, such as network engineer, mechanical engineer, and electrician.
pmbok- the function assumed by, or assigned to, a person in the project.
Smoothing
udemy- This approach smooths out the conflict by minimizing the perceived size of the problem. It is a temporary solution, but can calm team relations and boisterous discussions.
Storming
udemy- The project team struggles for project positions, leadership, and project direction. The project team can become hostile toward the project leader, challenge ideas, and try to establish and claim positions about the project work. The amount of debate and fury can vary depending on if the project team is willing to work together, the nature of the project, and the control of the project manager.
pmbok- during this phase, the team begins to address the project work, technical decisions, and the project management approach. If team members are not collaborative or open to differing ideas and perspectives, the environment can become counterproductive.
Technical interfaces
The project team identifies the disciplines and specialties that the project will require to complete the project scope statement. The technical interfaces are the resources that will be doing the project work.
Withdrawal
This conflict resolution method sees one side of the argument walking away from the problem, usually in disgust.
