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PgMP > Program Governance > Flashcards

Program Governance Flashcards

1
Q

What does program governance comprise?

A

The framework, functions and processes by which a program is monitored, managed, and supported.

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2
Q

What is the focus of program governance?

A

Delivery of program benefits by establishing systems and methods by which a program and its strategy are defined, authorized, monitored, and supported by the organization.

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3
Q

What is the program manager’s responsibilities concerning the governance framework?

A

To ensure the program follows framework and manage day to day program activities.

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4
Q

If the program manager has governance of the components, what is it called?

A

Component governance

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5
Q

What is organizational governance?

A

A structured way to provide control, direction, and coordination through people, policies, and procedures to meet organizational strategic and operational goals.

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6
Q

If governance is handled by the portfolio, what does it provide to the program?

A

Governance policies, oversight, control, integration, and decision-making functions and processes.

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7
Q

What should you do if the organization has not set up a portfolio in a formal way?

A

Ensure process to develop the idea and steps to authorize the program should be carried out within the organizational governance framework.

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8
Q

Should the governance plan be a standalone document?

A

May be standalone doc or part of program management plan

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9
Q

Can one governance plan be used for different programs?

A

Yes, often organizations use a single program governance plan to govern several programs.

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10
Q

What is the purpose of a governance plan?

A

To describe systems and methods to use to monitor, manage, and support a given program and responsibilities of specific roles for ensuring timely and effective use of systems and methods.

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11
Q

What is in the governance plan concerning roles and responsibilities?

A

Who will have accountability and authority with respect to key decision-making categories and responsibility boundaries.

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12
Q

What are four examples of planned governance meetings?

A

Decision-point reviews, phase gate reviews, program health checks, required audits

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13
Q

How should information on components be collected and reported?

A

Balanced scorecard or dashboard

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14
Q

What happens in most organizations concerning governance and program approval, endorsement, and definition?

A

Governance outlines responsibility for the program’s approach and for achieving goals and authorizes the use of resources.

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15
Q

When does governance make these approvals (Program approval)?

A

In program definition phase

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16
Q

What two artifacts does the governance board use in making these approvals?

A

Program Business Case and Program Charter

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17
Q

How are organizational priorities determined?

A

Through the portfolio management processes.

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18
Q

What are the program success factors governance establishes?

A

Minimum acceptable criteria for a successful program and methods by which criteria is measured, communicated, and endorsed.

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19
Q

What is governance’s involvement to ensure there are effective risk and governance practices?

A

Ensure key risks and issues are escalated, approved, and resolved in a timely manner.

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20
Q

Who establishes the risk thresholds for the program?

A

Program Governance

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21
Q

Can quality control activities differ at the component level?

A

Yes, based on complexity and uncertainty of given components.

22
Q

What is governance’s role in program changes?

A

Program Steering Committee defines types of changes program manager can make on his/her own and ones that require further discussion.

23
Q

WHat is the extent to which the program steering committee can authorize a change?

A

It is bounded by program business case and organizational strategy.

24
Q

What should the program management team do if there is a proposed change?

A

Record it, its rationale, and its outcome.

25
Q

What is the purpose of a decision-point review?

A

They are conducted at initiation or completion of significant segments and enable governance to approve or disapprove passage of a program from one segment to the next.

26
Q

How are changes handled at decision point reviews?

A

Governance facilitates the review and approval of any required changes.

27
Q

When do key decision points occur?

A

At the end of program phases

28
Q

What are phase-gate reviews?

A

A review to decide whether to continue to next phase, continue with modifications, or end program/component.

29
Q

During the reviews, what is the program steering committee authorized to do?

A

Confirm support to continue program or make recommendations for adaptive changes to improve program’s likelihood to deliver benefits.

30
Q

Where should the organization’s expectations for governance reviews be documented?

A

Program Governance Plan

31
Q

How is a program periodic health check used?

A

Held between decision-point reviews to assess performance and progress in realizing and sustaining benefits.

32
Q

Where are the requirements for periodic health checks documented?

A

Program Governance Plan

33
Q

Who approves initiation of program components?

A

Program Steering Committee

34
Q

Who frequently acts as the proposer for a new component?

A

Program Manager

35
Q

What happens when a new component is initiated?

A

All program-level documentation and records are updated.

36
Q

Who makes the decision to close the program?

A

Program Steering Committee

37
Q

Who approves the final program report?

A

Program Steering Committee

38
Q

What are three other terms for a program steering committee?

A

Program Governance board, Oversight Committee, or board of directors

39
Q

List six key roles in program governance.

A
  1. Program Sponsor
  2. Program Steering Committee
  3. Program Management Office (PMO)
  4. Program Manager
  5. Project Manager
  6. Other - Portfolio Managers, Operations Managers
40
Q

When can the program sponsor be on the program steering committee?

A

If the sponsor has a senior role in the organization and its investment decisions and who is vested in the success of the organization’s programs.

41
Q

What are three typical responsibilities of the program sponsor?

A
  1. Secure funding for the program and ensure the program is aligned with strategic vision
  2. Enable benefit delivery
  3. Remove any barriers and obstacles to program success
42
Q

How are program steering committees usually staffed?

A

By people who are individually or collectively recognized as ones with organizational insight and decision-making authority.

43
Q

How is a program oversight committee handled in a small organization?

A

By a senior-level executive.

44
Q

What is PMO’s role in governance?

A

To facilitate the governance practices.

45
Q

When are PMOs considered as centers of excellence?

A

When the organization wants high level of consistency and professionalism in managing and governing programs.

46
Q

What are two key positions for a PMO?

A

Change and Benefits management specialists

47
Q

Who grants the program manager authority to make decisions?

A

The Program Steering Committee

48
Q

What is component governance?

A

Similar to program governance but program manager and his/her team are the steering committee members.

49
Q

What is the role of the portfolio manager in program governance?

A

To ensure the program is selected, prioritized, and staffed according to the organization’s plan for realizing benefits.

50
Q

What is the role of functional representatives and product owners in program governance?

A

Ensure the program’s direction is aligned to end customer’s potentially evolving requirements.

51
Q

What is the role of the operations manager in program governance?

A

Responsible for receiving and integrating the capabilities delivered by other program components.

52
Q

How does program governance begin?

A

With the identification of governance participants and establishment of governance practices.

PgMP (12 decks)

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