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PgMP > PLC: Controlling/Program Performance Monitoring and Controlling > Flashcards

PLC: Controlling/Program Performance Monitoring and Controlling Flashcards

1
Q

What is the purpose of Program Change Monitoring and Controlling?

A

Activities in which modifications to documents, deliverables, or activities in the program are identified, approved, or rejected.

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2
Q

What is a program change request?

A

A formal proposal to modify any program document, deliverable, or baseline.

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3
Q

Where are program change requests recorded?

A

Program change log.

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4
Q

Why are program change requests analyzed?

A

To determine their urgency and impact on program baseline elements and other program components.

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5
Q

Who makes the decision concerning a change request?

A

The program manager or Program Steering Committee

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6
Q

List three items that need to be done once the change request decision is made.

A
  1. Recorded in Program Change Log
  2. Communicated to appropriate stakeholders
  3. Update component plans as needed
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7
Q

How are the results of a Change Requested communicated to stakeholders?

A

By following the Communications Management Plan

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8
Q

What are the two outputs from Program Change Monitoring and Controlling?

A
  1. Approved Change Requests

2. Updates to Program Change Log

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9
Q

What is involved in the Program Reporting activity?

A

It consolidates performance and reporting data to enable stakeholders to learn how resources are being used to deliver benefits.

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10
Q

How is status and deliverable information provided to stakeholders?

A

Through the information distribution activity.

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11
Q

What are three outputs from Program Reporting?

A
  1. Required reports to program sponsors or program agreements
  2. Customer feedback requests
  3. Periodic Reports and Presentations
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12
Q

When is Program Financial Management a monitoring and controlling activity?

A

Once the program receives initial funding and begins paying expenses.

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13
Q

What happens if the program’s costs exceed its planned budged?

A

May not satisfy the business case and may be subject to termination.

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14
Q

When is the budget updated and rebaselined?

A

Throughout the program as changes are approved with significant cost impacts.

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15
Q

When are individual component budgets closed?

A

When work is complete in the component.

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16
Q

List six outputs from Program Financial Management.

A
  1. Contract payments
  2. Closed Component Budgets
  3. Program Budget baseline updates
  4. Approved Change Requests
  5. Program Management Plan updates
  6. Corrective actions
17
Q

What is the purpose of Resource Interdependency Management?

A

In this activity, the Program Manager should work to ensure that the interdependencies of shared resources among different components do not delay in benefits delivery.

18
Q

What happens if resources are no longer required?

A

The Program Manager releases them to other programs.

19
Q

What is the output from Resource Interdependency Management?

A

Updates to the Program Resource Management Plan

20
Q

In terms of Program Risk Monitoring and Controlling, list the three key areas.

A
  1. Identification
  2. Analysis
  3. Response Management
21
Q

What three activities are involved in Program Risk Identification?

A
  1. Determining risks that could affect the program
  2. Documenting risk characteristics
  3. Preparing for successful risk management
22
Q

What is the importance of risk identification?

A

To provide information so the risk can be analyzed and prioritized.

23
Q

What is the output from Program Risk Identification?

A

Updates to the program’s risk register.

24
Q

What is Program Risk Analysis?

A

It integrates relevant component risks and manages the interdependencies among them.

25
Q

Why is the information from qualitative and quantitative risk analysis important?

A

It provides information about the amount of contingency reserve and management reserve to be sed aside if risks occur.

26
Q

What are the three outputs from Program Risk Analysis?

A
  1. Proposed risk responses
  2. Updates to the Program Risk Register
  3. Periodic risk reports showing threat and opportunity trends
27
Q

What is Program Risk Response Management?

A

The actions the Program Manager uses to reduce negative risk consequences or to enable realization of potential benefits.

28
Q

List the four outputs from Program Risk Response Management.

A
  1. Direction to implement risk responses
  2. Program risk register updates
  3. Contingency reserve and management reserve
  4. Change requests
29
Q

What is Program Schedule Monitoring and Controlling?

A

The activity of ensuring the program produces the required capabilities and benefits on time.

30
Q

What is involved in schedule control?

A

Identifying both slippages and opportunities to accelerate the program schedule and should be used for proper risk management.

31
Q

Why should the program master schedule be reviewed?

A

To determine the impact of component schedule changes on other components and on the program.

32
Q

When is it necessary to approve deviations from the components’ schedules?

A

To realize benefits if there are component performance deviations.

33
Q

What document is revised if there is a major change to the program master schedule?

A

The Program Roadmap

34
Q

What are the three outputs from Program Schedule Monitoring and Controlling?

A
  1. Updates to the Program Master Schedule
  2. Updates to the Program Risk Register
    Updates to the Program Roadmap
35
Q

What are five activities to perform in scope monitoring and controlling?

A
  1. Capture requested scope changes
  2. Evaluate requested scope changes
  3. Determine the disposition of the change request
  4. Communicate the decision to involved stakeholders
  5. Record the change request and supporting detail
36
Q

What happens if major scope changes are approved?

A

Updates to the scope statement and Program Management Plan may be needed.

37
Q

Who is responsible for determining affected components when a scope change is requested and for updating the PWBS?

A

The Program Manager

38
Q

List the four outputs from Program Scope Monitoring and Controlling.

A
  1. Update Program Scope Statement
  2. Disposition of scope Change Requests and document why the decision was made
  3. Update the Program Management Plan
  4. Update the PWBS

PgMP (12 decks)

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