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PgMP > Intro to Prog Mgmt and Domains > Flashcards

Intro to Prog Mgmt and Domains Flashcards

1
Q

How are good practices measured?

A

Benefits Delivery and Realization

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2
Q

Who determines what constitutes good practice in an organization?

A

Organizational leaders, program managers, program teams, and possibly a Prog Management Office

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3
Q

What are other terms used for the program steering committee?

A

Program or Portfolio Governance Board

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4
Q

What is a program?

A

Related projects, subsidiary programs, and program activities managed in a coordinated manner to obtain benefits not available from managing individually.

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5
Q

How are program components related?

A

Pursuit of complementary goals that each contribute to the delivery of benefits.

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6
Q

List three reasons when programs are better managed as portfolios.

A
  1. If the components do not advance complementary goals
  2. Are not jointly contributing to the delivery of benefits
  3. Are related only by the common services of support, technology, or stakeholders
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7
Q

What is the purpose of a project in a program?

A

To generate outputs or outcomes required by programs.

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8
Q

What are two other terms for other program-level activities?

A
  1. Operational Activities

2. Maintenance Functions

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9
Q

What is involved in program management?

A

Alignment of program components to ensure goals are achieved and benefits delivered.

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10
Q

How does organizational project management interface with program management?

A

It is a framework in which projects, programs, and portfolios are integrated to achieve strategic objectives.

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11
Q

How do programs deal with change?

A

Accepts and adapts to change as necessary to optimize delivery of benefits.

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12
Q

How is program success measured?

A

Program’s ability to deliver its intended benefits and efficiency/effectiveness in delivering those benefits.

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13
Q

List three ways as to how organizational strategies and priorities established as part of portfolio management support program management.

A
  1. Defining programs to be pursued
  2. Endorsing program strategies for delivering org benefits
  3. Allocating the resources that programs require
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14
Q

List two ways the interactions and relationships between program and project managers probably will change over the course of the program.

A
  1. Initiation: Program Manager works closely with Project Manager
  2. Execute and Close: Program manager focused on interdependencies between projects and project manager focused on project activities.
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15
Q

List four roles of the program manager as the projects progress.

A
  1. Identify and control interdependencies between projects
  2. Monitor project performance
  3. Address escalated issues
  4. Track contribution of projects, subprograms, and program work to consolidated program benefits.
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16
Q

What is the definition of business value?

A

The sum of tangible and intangible elements.

17
Q

What is the role of the program sponsor?

A

A person or group that provides resources and support for the program and is responsible for enabling success.

18
Q

List two ways in which the sponsor provides guidance to the program manager.

A
  1. Ensures program receives appropriate high-level attention and consideration
  2. Keeps program manager informed of any changes that may affect the program
19
Q

What is the role of the program management office?

A

Standardizes program governance processes and facilitates sharing of resources, methodologies, tools, and techniques.

20
Q

Are PMOs established only for individual programs?

A

No, may be established for an individual program or exist separately to support several programs.

21
Q

What happens if the organization does not have a PMO?

A

The program manager assumes these functions.

22
Q

What are the five performance domains?

A
  1. Program Strategy Alignment
  2. Program Benefits Management
  3. Program Stakeholder Engagement
  4. Program Governance
  5. Program Life Cycle Management
23
Q

What happens during an organization’s portfolio review process?

A

Programs are evaluated to determine if they are achieving intended benefits

24
Q

When programs are reviewed, what three documents are used to show the current and most suitable profile of the intended outcomes?

A

Business Case, Program Charter, and Benefits Management Plan

25
Q

What happens when the program is approved?

A

Funding is approved and allocated and Program Manager is assigned.

26
Q

What are the two key elements used to clarify the differences between a program and a portfolio?

A

Relatedness and Time

27
Q

Why is relatedness a consideration on programs?

A

In a program, the work is interdependent to achieve the program’s full benefits.

28
Q

Why is time a key consideration on programs?

A

A program is temporary and portfolios may not be.

29
Q

What four items clarify a program concerning time?

A
  1. Clearly defined beginning
  2. Future end point
  3. Set of outcomes
  4. Planned benefits
30
Q

When is uncertainty extremely high?

A

At the beginning of a program because outcomes are not clear.

31
Q

The program’s ability to deal with uncertainty affects the projects in three ways, which are:

A
  1. Change direction of projects
  2. Cancel projects
  3. Start new projects
32
Q

What is done to ensure the program’s outcomes remain in alignment with its intended benefits?

A

Scope and content are continually elaborated, clarified, and adjusted.

33
Q

What is Internal Change?

A

Changes within the program.

34
Q

What is external change?

A

The need to adapt the organization to be able to exploit the benefits created by the program.

35
Q

What is needed to manage change on a program?

A

Strategic insight and understanding of program’s objectives and intended benefits.

36
Q

What happens if there is a change to one component on a program?

A

May have a direct impact on delivery of related component which would necessitate a change in those components.

37
Q

What are three sources of complexity in programs?

A

Human Behavior, System Behavior, and Ambiguity

38
Q

What is interdependency complexity?

A

Interdependencies among components need to be clearly defined.

39
Q

What is change complexity?

A

Arises from different level of impact change from program can cause the organization.

PgMP (12 decks)

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