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Peloton > Prism CRO LOB Responsibilities > Flashcards

Prism CRO LOB Responsibilities Flashcards

1
Q

The Prism CRO Team is a limited-time group of HW|SW agents created to support

A

the controlled rollout of the Peloton Tread.

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2
Q

This Team is solely responsible for

A

handling technical issues on the new Tread.

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3
Q

The technical issues Prism CRO handles includes

A 
Troubleshooting for hardware/software issues
Creation of JIRA tickets
Hardware relocation
Assembly
Disassembly
Peloton Tread Maintenance
Lubrication
Tension
Belt Alignment
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4
Q

Any general inquiries regarding the Peloton Tread such as

A

power requirements, pricing, dimensions, and delivery can be handled by the other LOBs.

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5
Q

Please be sure to fill out

A

all applicable Zendesk fields when transferring to the Prism CRO group.

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Peloton (28 decks)

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