Practice Test 4: Managing the Production, Operations, Marketing and Finance Functions Flashcards

1
Q

In project management, what is usually the first step underlying in the process of performing a project?

A

Identify a need for a product or service

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2
Q

A more aggressive means of promoting the sales of a product or service.

A

Personal selling

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3
Q

These are companies that provide specialized services to other firms or individuals.

A

professional services

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4
Q

The four P’s of marketing are the following except:

A

Publicity

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5
Q

It is a document that summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities.

A

Financial Plan

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6
Q

It includes the tangible (or intangible) item and its capacity to satisfy a specified need.

A

Product

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7
Q

Refers to the measurement of products or services against standards set by the company.

A

Quality Control

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8
Q

Buying insurance is a form of:

A

Risk sharing

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9
Q

A type of bond where payment, interest and principal, is guaranteed by one or more individuals or corporation.

A

guaranteed bonds

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10
Q

The process of determining the physical arrangement of the production system.

A

Work-Flow Layout

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11
Q

A type of promotion where a paid message appears in mass media for the purpose of informing or persuading people about particular products, services, beliefs, or action.

A

Advertising

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12
Q

Refers to a production layout arranged in a sequence to accommodate processing of large volumes of standardized products or services.

A

Assembly line

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13
Q

An unconditional promise in writing made by one person to another, engaging to pay a certain amount of money.

A

Promissory note

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14
Q

Refers to the process of creating a set of product specifications appropriate to the demands of the situation.

A

Product design

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15
Q

Are institutions that buy the accounts receivables of firms, assuming complete accounting and collection responsibilities.

A

Factors

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16
Q

The process of establishing and maintaining appropriate levels of reserve stocks of goods.

A

Inventory control

17
Q

The promotional tool that publishes news or information about a product, service, or idea on behalf of a sponsor but is not paid for by the sponsor.

A

Publicity

18
Q

What refers to any technique used either to minimize the probability of an accident or to mitigate its consequences?

A

Risk management

19
Q

Also called the statement of operations.

A

Income statement

20
Q

Refers to the money or other considerations exchanged for the purchase or use of the product, idea, or service.

A

Price