Chapter 4

Question 1

refers to “the structuring of resources and activities to accomplish objectives in an efficient and effective manner.”

Answer 1

Organizing

Question 2

When structuring an organization, an engineer manager must be concerned with the following:

Answer 2

1. Division of Labor
2. Delegation of Authority
3. Departmentation
4. Span of Control
5. Coordination

Question 3

determining the scope of work and how it is combined in a job.

Answer 3

Division of Labor

Question 4

the process of assigning various degrees of decision making authority to subordinates.

Answer 4

Delegation of Authority

Question 5

the grouping of related jobs, activities, or processes into major organizational subunits.

Answer 5

Departmentation

Question 6

the number of people who report directly to a given manager.

Answer 6

Span of Control

Question 7

the linking of activities in the organization that serves to achieve
a common goal or objective.

Answer 7

Coordination

Question 8

“the structure that details lines of responsibilities, authority, and position.”

Answer 8

Formal Organization

Question 9

a planned structure that represent the deliberate attempt to
establish patterned relationships among components that will meet the objectives
effectively.

Answer 9

organization chart

Question 10

The formal structure is described by management through:

Answer 10

organization chart
organizational manual
policy manual

Question 11

Types of Organizational Structures

Answer 11

Functional organization
Product or market organization
Matrix organization

Question 12

is a diagram of the organization’s official positions and formal lines of authority.

Answer 12

Organization Chart

Question 13

provides written descriptions of authority relationships, detailed the functions of major organizational units, and describes job procedures.

Answer 13

Organization Manual

Question 14

describes personnel activities and company policies.

Answer 14

Policy Manual

Question 15

There an instance in an organization where its members spontaneously form a group with friendship as a principal reason for belonging. This group is called an

Answer 15

informal group

Question 16

According to _____________, although informal groups are useful but it “is
vulnerable to expediency, manipulation, and opportunism.”

Answer 16

Raymond F. Valentine

Question 17

A form of departmentalization in which everyone engaged in one functional activity, such as engineering or marketing, is grouped in one unit.

Answer 17

Functional Organization

Question 18

this refers to the organization of a company by divisions that brings together all those involved with a certain type of product or customer.

Answer 18

Product or market organization

Question 19

an organizational structure in which each employee reports to both a functional or division manager and to a project or group manager

Answer 19

Matrix organization

Question 20

Reasons for joining/forming a group

Answer 20

Friendship
Common Interest
Proximity
Need Satisfaction
Collective Power
Group Goals

Question 21

“is a structure with two (or more) channels of command, two lines of budget authority, and two sources of performance and reward.”

Answer 21

Matrix organization, according to Thompson and Strickland

Question 22

Types of Authority

Answer 22

Line authority
Staff authority
Functional authority

Question 23

a manager’s right to tell subordinates what to do and then see that they do it.

Answer 23

Line Authority

Question 24

a staff specialist’s right to give advice to superior.

Answer 24

Staff authority

Question 25

a specialist’s right to oversee lower level personnel involved in that specialty, regardless of where the personnel are in the organization.

Answer 25

Functional authority

Question 26

a formal group of person formed for a specific purpose

Answer 26

committee

Question 27

Committees may be classified as:

Answer 27

Ad hoc committee
Standing Committee

Question 29

it is a relatively permanent committee that deals with issues on an ongoing basis. An example is the grievance committee formed to handle initially complaints from employees of the organization.

Answer 29

Standing committee