PORTER’S FIVE FORCES - THREAT OF SUBSTITUTES Flashcards
1
Q
What is the threat of subsidies
A
The extent to which other products are unable to satisfy the needs of an organisation’s customers
If a customer has £5, what’s stopping that customer from going to a different restaurant, or buying a completely different dish which isn’t on another competitor’s menu.
2
Q
What is the impact on functional/ strategic decisions:
A
Marketing - Increase market research into consumer needs
Finance/ operations - invest in specialist equipment
HR - Train employees with unique skills and attributes