ONLINE BUSINESS Flashcards
What is E-commerce
E-commerce refers to digitally enables commercial transactions that occur between and among individuals and organisations
What can E-commerce include
Business to consumer
Business to business
Consumer to consumer
What are the opportunities of E-commerce
24 / 7 global access to customers
Online ordering systemns reducing chance of human error
Eletronic stock managment systems
BEtter communications with customers - email, websote, social media etc
Reduce netwrok of expensive shops
Mass customisation of products easier
What are tre the threats of e commerce
reduced sales from shop
Sisk o fconsumer disatisfaction (delievery time, less chancew to ttry products
competition froom digitak computers