Performance management

Question 1

Define performance management

Answer 1

Is the process used to evaluate and improve individual and business performance. Individual objectives should be aligned with business objectives so pursuit for individual goals help meet business objectives.

Question 2

Define Management By Objectives (MBO)

Answer 2

Is a program where the manager and the employee collaboratively set clear objectives. Set for the employee but align with the business objectives.

Question 3

What is an advantage of MBO

Answer 3

-Both manager and employee are aware of the objectives.

Question 4

Define performance appraisal

Answer 4

Is a process that evaluates how well an employee has performed their job, provides feedback and helps develop new objectives.

Question 5

Define self evaluation

Answer 5

When an employee self-assess both their performance compared to their predetermined objectives and their contribution to the team.
Develops strengths and weaknesses and drives them to achieve targets.

Question 6

Define employee observation

Answer 6

Is where management evaluates an employees performance by watching them in the workplace. Should be done in stage= more informed view.