Dispute Resolution Flashcards

1
Q

Define grievance procedure

A

Is a formal process where disputes can be addressed. It will outline what an employee must do to have their disputes resolved.

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2
Q

Define industrial action

A

The actions of the employees of a business to protest.

Eg- strike and go-slow employees.

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3
Q

Define strike

A

The employees remove themselves from the workplace for a period of time. Employees do this in order to receive the benefits they were after from their workplace.

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4
Q

Define lockout

A

The business refuses to allow employees to attend work. In order to stop industrial action.

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5
Q

Define picket time

A

Is a protest that takes place outside the workplace.

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6
Q

Define work-to-work

A

When employees only perform tasks that are specifically listed in their job description. They do not perform any other activities.

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7
Q

Define go-slow-employees

A

When employees adapt to a practice that limits and delays the performance of the business. Decrease in production productivity.

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8
Q

Define mediation

A

A formal method where a third party facilitates the conversation. The parties come to their own agreement.

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9
Q

Define arbitration

A

Where both parties put their case forward to an independent third party who then makes the final decision. Can be done by FWC

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10
Q

Define protected industrial action

A

Is the action taken that is approved by the fair work commission.
Requirements for the action to be approved:
-parties have tried to reach agreement
-employers have been given notice

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11
Q

Enterprise bargaining

A

Is the process of negotiation between the employer and the employees with the goal of creating an enterprise agreement.

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