People: Learning and Development Flashcards
Electronic media delivery of educational and training materials, processes, and programs.
E-learning
Career development programs that identify meaningful career paths for professional and technical people outside traditional management roles.
Dual career ladders
Relationship in which one person helps guide another’s development.
Mentoring
Using the Internet to conduct meetings and give presentations to an audience who has joined the meeting remotely.
Webconferencing
Instructional systems design framework consisting of five steps that guide the design and development of learning programs.
ADDIE model
Process of broadening a job’s scope by adding different tasks to the job.
Job enlargement
Process of increasing a job’s depth by adding responsibilities to the job.
Job enrichment
Training provided to employees at the work site utilizing demonstration and performance of job tasks.
On-the-job training (OJT)
Focused, interactive communication and guidance intended to develop and enhance on-the-job performance, knowledge, or behavior.
Coaching
Form of webconferencing where a presenter facilitates communication of material or information to an audience in real time.
Webinar
Organization characterized by a capability to adapt to changes in environment.
Learning organization
Preparing, implementing, and monitoring employees’ career paths, with a primary focus on the goals and needs of the organization.
Career management
Related to technical skills training; often a partnership between employers and unions.
Apprenticeship
Learning/development programs offered initially in a controlled environment with a segment of the target audience.
Pilot programs
Training and professional development programs targeted at assisting management- and executive-level employees in developing the skills, abilities, and flexibility required to deal with a variety of situations.
Leader development
People who learn best by relying on their sense of hearing.
Auditory learners
Assessment tools that present prospective leaders with sample situations and problems they might encounter in a work environment.
Situation judgment tests (SJTs)
Acquisition and/or transfer of knowledge within an organization through activities or processes that may occur at several organizational levels; ability of an organization to learn from its mistakes and adjust its strategy accordingly.
Organizational learning
Ability to influence, guide, inspire, or motivate a group or person to achieve their goals.
Leadership
People who learn best through a hands-on approach; also called tactile learners.
Kinesthetic learners
Planned approach to learning that includes a combination of instructor-led training, self-directed study, and/or on-the-job training.
Blended learning
Document that guides employees toward their goals for professional development and growth.
Individual development plan (IDP)
Process by which employees are provided with the knowledge, skills and abilities (KSAs) specific to a task or job.
Training
Activities that focus on preparing employees for future responsibilities while increasing their capacity to perform their current jobs.
Developmental activities
Assessment tools that provide candidates a wide range of leadership situations and problem-solving exercises.
Assessment centers
System that holds course content information and has the capability of tracking and managing employee course registrations, career development, and other employee development activities.
Learning management system (LMS)
Movement between different jobs.
Job rotation
Effective and continuing on-the-job application of the knowledge and skills gained through a training experience.
Transfer of learning
People who learn best by relying on their sense of sight.
Visual learners
Progression through a series of employment stages characterized by relatively unique issues, themes, and tasks.
Career development
Process of delivering educational or instructional programs to locations away from a classroom or site.
Distance learning
Actions and activities that individuals perform in order to give direction to their work lives.
Career planning
