People: Learning and Development Flashcards
Electronic media delivery of educational and training materials, processes, and programs.
E-learning
Career development programs that identify meaningful career paths for professional and technical people outside traditional management roles.
Dual career ladders
Relationship in which one person helps guide another’s development.
Mentoring
Using the Internet to conduct meetings and give presentations to an audience who has joined the meeting remotely.
Webconferencing
Instructional systems design framework consisting of five steps that guide the design and development of learning programs.
ADDIE model
Process of broadening a job’s scope by adding different tasks to the job.
Job enlargement
Process of increasing a job’s depth by adding responsibilities to the job.
Job enrichment
Training provided to employees at the work site utilizing demonstration and performance of job tasks.
On-the-job training (OJT)
Focused, interactive communication and guidance intended to develop and enhance on-the-job performance, knowledge, or behavior.
Coaching
Form of webconferencing where a presenter facilitates communication of material or information to an audience in real time.
Webinar
Organization characterized by a capability to adapt to changes in environment.
Learning organization
Preparing, implementing, and monitoring employees’ career paths, with a primary focus on the goals and needs of the organization.
Career management
Related to technical skills training; often a partnership between employers and unions.
Apprenticeship
Learning/development programs offered initially in a controlled environment with a segment of the target audience.
Pilot programs
Training and professional development programs targeted at assisting management- and executive-level employees in developing the skills, abilities, and flexibility required to deal with a variety of situations.
Leader development