Organization: Organizational Effectiveness and Development Flashcards
Refers to the number of individuals who report to a supervisor.
Span of control
Line of authority within an organization.
Chain of command
Process of enhancing the effectiveness and efficiency of an organization and the well-being of its members through planned interventions.
Organizational development
Refers to the extent to which rules, policies, and procedures govern the behavior of employees in an organization.
Formalization
Way an organization groups jobs to coordinate work.
Departmentalization
Organizational structure in which geographic regions define the organizational chart.
Geographic structure
Organizational structure in which functional departments are grouped under major product divisions.
Product structure
Work groups that assist line units by providing specialized services, such as HR.
Staff units
Organizational structure in which departments are defined by the services they contribute to the organization’s overall mission, such as marketing and sales, operations, and HR.
Functional structure
Work groups that conduct the major business of an organization.
Line units
Organizational structure that combines departmentalization by division and function to gain the benefits of both; results in some employees reporting to two managers rather than one, with neither manager assuming a superior role.
Matrix structure
