People: Employee Engagement and Retention

Question 1

Process of measuring and evaluating an employee’s adherence to performance standards and providing feedback to the employee.

Answer 1

Performance appraisal

Question 2

Activities associated with an employee’s tenure in an organization.

Answer 2

Employee life cycle (ELC)

Question 3

Tools, activities, and processes that an organization uses to manage, maintain, and/or improve the job performance of employees.

Answer 3

Performance management

Question 4

Behaviors and results as defined by an organization to communicate the expectations of management.

Answer 4

Performance standards

Question 5

Employees’ emotional commitment to an organization, demonstrated by their willingness to put in discretionary effort to promote the organization’s effective functioning.

Answer 5

Employee engagement

Question 6

Ability of an organization to keep its employees.

Answer 6

Retention

Question 7

Tool used to provide a job applicant with honest, complete information about a job and the work environment.

Answer 7

Realistic job preview (RJP)

Question 8

Structured conversations with employees for the purpose of determining which aspects of a job encourage employee retention or may be improved to do so.

Answer 8

Stay interviews

Question 9

Instruments that collect and assess information on employees’ attitudes on and perceptions of the work environment or employment conditions.

Answer 9

Employee surveys

Question 10

Physical, psychological, and social aspects of employee health.

Answer 10

Well-being