Organisation design 2

Question 1

What does centralisation refer to?

Answer 1

refers to a decision making process whereby the majority of decisions are led by senior managers

Question 2

When does centralisation work well?

Answer 2

works well when standardisation is required

Question 3

When is centralisation appropriate?

Answer 3

appropriate for situations where managers have the knowledge and workers are low skilled

Question 4

what leadership style is centralisation more suited for?

Answer 4

authortarian

Question 5

What does decentralisation refer to?

Answer 5

refers to decision making process where majority of decisions are delegated to manager in charge of regions, Functions and product categories

Question 6

when is decentralisation effective?

Answer 6

effective where local teams are best placed to make decisions to meet customer needs

Question 7

What does decentralisation allow for?

Answer 7

allows for flexible working conditions and supports job enrichment

Question 8

What are some values of changing job design?

Answer 8

1) unit labour cost (making use of underutilised work force)

2) Customer needs / designing jobs that revolve around meeting customer expectations and excellent service

Question 9

What are some values of changing organisation design?

Answer 9

delayering - removing unnecessary jobs to improve efficiency and communication

competitiveness - responding faster than competitors