Marketing Objectives Flashcards

1
Q

What does the process of marketing allow a business to do?

A

-understand what customers want -understand the market its operating in -build a strong

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2
Q

What is a market?

A

where buyers meet sellers

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3
Q

What do market departments typically set objectives around?

A

growth, brand image, share and brand loyalty

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4
Q

What is market and sales growth usually measured in?

A

volume (units) and value (pounds)

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5
Q

what is market share? what may increased market share lead to?

A

amount a business sells as a percentage of the whole market. increasing market share gives a business more influence and power in the market

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6
Q

what does brand image involve?

A

building brand characteristics, good reputation e.g high quality can attract and reassure customers so they can charge premium prices.

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7
Q

What does brand loyalty involve?

A

involves building a relationship with customers in order to encourage repeat purchase

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8
Q

Internal and external influences on marketing objecives and decisions

A
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