Job design

Question 1

What is a job design?

Answer 1

refers to the contents of a job in terms of its duties and responsibilities, the methods to be used when carrying out the job and the relationship between the job holder and their superior

Question 2

What are some influences on job design?

Answer 2

• motivation of employees
• legal requirements including health and safety
• technology (new technology influences how people work

Question 3

How does the Hackman and Oldman Job Characteristics model help managers?

Answer 3

helps them understand the different job dimensions which contribute to the overall job design and how these impact the psychological state of employees

Question 4

Identify two elements of the job characteristics model

Answer 4

Personal and work outcomes:
-high internal work motivation

Critical psychological dimensions:
-experienced responsibilities for the outcome of work

Question 5

What does job enlargement and rotation do for the job design?

Answer 5

• adds variety to the job
• employees understand more aspects of the job and how roles fit together
• employees are able to cover for eachother

Question 6

What does job enrichment do for job design?

Answer 6

• adds more challenge and complexity to the job
• gives employees more responsibility
• Supports on the job training

Question 7

What does empowerment do for the job design?

Answer 7

• gives employees more control over the working lives
• bring new ideas and innovation to the company
• enables employees to have autonomy to solve problems how they like